The leading PCOs recognize that their success depends on their ability to make full use of tools that address every facet of their business to attract, service and maintain customers. Finding one tool that incorporates solutions that span every step of your customer’s journey, from prospecting to payments, is a surefire way to join the best in pest. With 40 years of experience in the pest control industry, PestPac by WorkWave has the knowledge and…

Roaches can be an enormous problem for many home and business owners in the US — it leads to potential health and sanitary issues if not addressed with urgency. According to the National Center for Healthy Housing (NCHH), roaches can potentially be a huge health hazard to business owners and consumers. They carry disease-causing germs, and their debris, such as ash, old shells, body parts, droppings, and saliva, could trigger asthma. Not only that but…

One of the essential principles of pest control is to focus on suppressing the activity of unwanted insects or animals. However, eradication is difficult, especially when dealing with common or endemic species. You may be able to eliminate a pest from your home one year, but it will likely be back the following year in the same or greater numbers. Pests can also be more prevalent in some seasons and dormant in others. This cycle…

With 40 years in the pest control industry, it isn’t difficult to see that PestPac by WorkWave brings its users the knowledge and experience they need to out-sell-, out-service and out-perform their competition. In fact, PestPac powers over 65% of the businesses named to PCT’s Top 100 list. To bring you even more insight into how PestPac gives your business the tools it needs to grow and thrive, we caught up with some of the…

Whether it’s better to have contracts or no contracts for pest control-related business is a question that does not have the most obvious answer. In short, it depends on a few different factors. Primarily the type of client and what kind of services they are seeking. In this overview, we’ll look at the purposes of a contract, what types of clients a contract will work better for, and the details you should include in a…

Brand reputation is the perception the public has of a company consisting of its employees, partners and products or services it provides. Brand-damaging events can come in many different forms, but maybe none are more inconspicuous than those caused by pests. We take it for granted that our food is produced and stored in a safe manner, offering us the quantity and quality we expect. However, nothing is more worrisome than when information comes to…

Has your pest control company been struggling to reach prospects in dire need of professional spider mite infestation assistance? Use PestPac by WorkWave to transform how you interact with new and existing clients alike. Spring and summer come as a welcome break from the cold winter and wet autumn. It’s a time for many to show some skin and bask in the sun. However, such weather creates conducive conditions for spider mites on plants to…

More than 140,000 pest control technicians are employed in the United States today. Even with the advent of the COVID-19 pandemic and all the logistic challenges that followed, pest control technician employment still increased by 2.1 percent in the past four years. In this article, we will answer the question: How much do pest control technicians make? We will also explore some of the more in-depth facets of pest control salary in the United States.…

Bed bugs are a common problem in residential areas, and they are notoriously difficult to get rid of. They can be found in furniture, mattresses, carpets, and even clothes. Bed bugs feed on human blood and can cause serious health problems if left untreated. Bed bug infestations are typically treated with pesticides that professional exterminators or homeowners can apply. The professional bed bug exterminator cost varies depending on the size of the infestation and the…

Termites affect thousands of homes in the U.S. every year. As a pest control professional, it’s one of the most common issues you’ll have to deal with. It’s essential to know about the termite treatment cost to figure out a competitive price point for your pest control company or termite control company. You also need to be aware of the different factors that can affect the cost of providing this service to offer accurate quotes…

Keeping pests out of homes and businesses is a practice that’s practically as old as time itself, but any pest control operator (PCO) can attest that there’s a lot more to pest control than just killing bugs and other pests. From prevention to remediation, today’s pest control companies are always finding more sophisticated ways to do business and, just as importantly, finding ways to carry out their business more efficiently by integrating the latest technology…

Combining the same tools your business relies on to run your pest control business with those you use to process and receive payments enables greater efficiencies that give you the ability to scale your business, attract new customers and provide a seamless experience. The benefits of a truly integrated software solution don’t end when service is completed, though; they continue from service to swipe from the time your technician finishes the job through to the…

Pest control has always been a highly competitive industry when it comes to staffing, with different companies within the same region often looking to hire from an overlapping pool of qualified technicians. Staffing remains a crucial concern for pest control companies amid the ongoing labor shortage, with many PCOs considering hiring and retaining staff to be their top concern. Many PCOs have encountered unique staffing challenges in the past couple of years as a result…

In today’s market, finding and retaining standout technicians has become more difficult than ever. When you manage to find a qualified tech, bring them on board and spend the time training them to get them up and running, you want them to thrive with your pest control business so they can deliver top-notch service for your customers. Unfortunately, the same labor shortage that makes it so important to hold onto good technicians is making some…

The core of any service business is exactly that: providing service. Your pest control business has plenty of moving parts, and delivering top-tier pest control is the foundation they’re all built on. If you’re not providing quality service, nothing else matters. Providing Top-Notch Service Out in the field, your technicians are the face of your business. They’re often the only members of your team that your customers see face-to-face, which makes them crucial when it…

The past several years have been strong for many pest control businesses, with the industry as a whole showing annual growth of 6.2% between 2016 and 2021. Now, pest control operators (PCOs) are looking to reinvest that revenue into growing their businesses. While obtaining new customers is consistently among the top goals for PCOs, it often proves to be among the most widely reported hurdles they face. That difficulty in finding new customers highlights the…

When it comes to your field service business, the services and software you choose should bring every aspect of your business together seamlessly to drive success. Whether it’s in the back office or the field, the right solution ensures that the moving parts of your business can work together as efficiently as possible. By choosing solutions that integrate in perfect harmony, you create an environment in which your pest control business and all of the…

Even the most straightforward pest control business model has many moving parts. From marketing to finding customers, to scheduling service visits, to dispatching technicians, to providing service, to collecting payments, there are a lot of steps that need to happen between taking a call and leaving a customer satisfied. While all of those steps may sound like a lot, it doesn’t mean that your operations can’t be smooth and efficient. The key to success when…