When it comes to your field service business, the services and software you choose should bring every aspect of your business together seamlessly to drive success. Whether it’s in the back office or the field, the right solution ensures that the moving parts of your business can work together as efficiently as possible.

By choosing solutions that integrate in perfect harmony, you create an environment in which your pest control business and all of the elements from which it’s composed—from office staff, to technicians, to supplies, to service orders, to payments—work together smoothly. This sort of integration is a crucial component for any pest control operator whose goals for their business include reaching its full potential, making a positive impression on customers, and improving cash flow.

While PestPac users already know that the software is tailored to the unique needs and challenges that they face every day in the pest control industry, they may not realize that they can achieve even more for their business by taking advantage of other services under the WorkWave umbrella. These features and services integrate smoothly with PestPac so that users can achieve more for their business without taking on more work or toggling between softwares.

Marketing Made Easy

For many pest control operators, the hardest part of running a business is securing leads and finding new customers. Doing outstanding work sets a strong foundation, but you can’t expect word of mouth alone to bring in the customers you need; strong marketing can often be the missing link between quality service and finding new leads.

WorkWave Marketing Services and Coalmarch by WorkWave provide digital strategies and marketing plans that are tailored to your business’s unique needs, helping you to grow your business effectively. Whether your goals are to dominate in your existing territory or find success in new areas, WorkWave has the resources to develop strategies that suit your needs and goals so you can grow your business.

From improving your online ratings by collecting more online reviews from happy customers to raising your company’s profile with quality custom printed materials from Real Green Printing, WorkWave provides the tools and expertise you need to thrive in your market and capture, manage and win more leads.

Be There When Your Customers Need You

Even the hardest working pest control workers can’t be on call 24/7. With Slingshot by WorkWave, they don’t have to be. Slingshot provides customer and sales answering services and integrates seamlessly into PestPac so you never have to miss a call.

Whether it’s a new lead or an existing customer, Slingshot knows your business inside and out to provide tailored assistance and even book new services on your behalf. Whether it’s to provide 24/7 assistance or to bolster your team during the busy season, being able to qualify, sell and schedule at any time means you’ll never miss out on a sale because you’re too busy or it’s outside of business hours. Best of all, everything is logged directly into PestPac so new leads and service orders are exactly where you’re already accustomed to finding them.

Get Paid Faster

Increasing cash flow and shortening the order to cash cycle are priorities for any field service business, and PestPac makes these goals attainable thanks to Payments by WorkWave. This streamlined, simplified and secure payment processing solution integrates seamlessly with PestPac and other WorkWave software so that field service businesses can accept payments from anywhere—via card, check, ACH, or online payment—and process those payments more easily.

By enabling a wider range of payment methods, allowing users to store customer payment methods securely, and facilitating auto-billing and payment link options, Payments by WorkWave gives customers everything they need to get paid more quickly and consistently.

A Solution for Every Business

In addition to PestPac for enterprise-level commercial and residential pest control businesses and PestPac Lite for smaller residential and light-commercial pest control businesses, WorkWave is a dedicated provider of solutions that cater to the needs of businesses across the field service industry.

WorkWave’s comprehensive suite of products also includes WorkWave Service, for smaller field service companies in verticals like lawn care, cleaning and HVAC; WorkWave ServMan, an enterprise resource planning solution for larger HVAC, plumbing and electrical businesses; Real Green by WorkWave, a provider of green industry field service solutions; and TEAM Software by WorkWave, which provides specialized tools for businesses in the cleaning, janitorial, security and facilities management sectors.

As part of WorkWave’s extensive suite of field service solutions, PestPac is specifically designed with pest control operators in mind and is built with features geared toward the challenges that pest control companies face every day. By providing a wide range of functionality and easy-to-integrate features, PestPac streamlines efficiency so that pest control operators can rest easy knowing that things are running smoothly and focus on what they do best: providing customers with the best pest control services possible.

To learn more about how integration makes PestPac the one true pest control software for all of your business’s needs and goals, be sure to explore PestPac’s features and functionality.


Paula joined the Marketing team at WorkWave in April 2019. She is currently the Director Product Marketing - Pest, managing all aspects of the product marketing life cycle including campaign development, messaging, promotions, and market research for PestPac, Coalmarch and WorkWave Marketing products. She is dedicated to working closely with the Product, Sales, and other Marketing team members to ensure go-to-market plans and product adoption.