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Field Service

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customer service evaluation concept

Customer satisfaction — the extent to which a business succeeds at providing products and services to fulfill customer needs, inquiries, and expectations — should be a priority for any company for a variety of reasons.  One study observed that 92% of companies that have placed high importance on…

Nexstar Partner Portal As a leader in custom enterprise resource planning (ERP) software for field service businesses, WorkWave ServMan strives to connect with customers and provide them with the comprehensive tools and valuable insight they need to run their businesses efficiently and reach their full potential as they…

Today, smartphones are everywhere; they’re with everyone at every time. Because of this, businesses have a direct line of communication with their customers and can easily deliver information when they want it and how they want it. Text messages have the most impact. In fact, the average person…

Studies show that when the women’s labor force participation rises, so does the economy and the GDP. The U.S. Bureau of Labor Statistics notes in the databook Women in the Labor Force that women may represent more than half of all workers within several industries. Despite this, women…