Even the most straightforward pest control business model has many moving parts. From marketing to finding customers, to scheduling service visits, to dispatching technicians, to providing service, to collecting payments, there are a lot of steps that need to happen between taking a call and leaving a customer…
70% of U.S. households have a pet. This is a significant fraction of the residential market, indicating that, to find and keep customers, pet safety will need to become a priority for many pest control and landscaping businesses. While strides have been made to make insecticides less harmful…
Expanding eligibility, accessibility, and availability of COVID-19 vaccines has enabled the reopening of many businesses and ushered in what is widely being dubbed “the new normal.” When the pandemic was at its peak, businesses faced unprecedented challenges and new safety protocols that forced changes in operations and service.…
Every pest control operator knows the importance of bringing in new customers, but not every business owner recognizes just how directly their sales process impacts a prospect’s choice to schedule service or take their business elsewhere. Capturing leads, moving them through the sales process, and addressing their needs…
The company you keep can have a significant impact on how your business operates, and that doesn’t just apply to who you hire and work with internally. Choosing to partner with the right suppliers and vendors can help your pest control company save on core business expenses, including…
Starting your own business is no simple task and finding success is a significant accomplishment. If you ask five different pest control operators (PCOs) what motivated them to start their own business, there’s a high probability that you’ll get five different responses. They may have started their business…
Today’s pest control customers value convenience. They want to request estimates, ask questions, and book services as easily and as quickly as possible, on their own schedule. In fact, according to Inc., more than half of customers believe that a business should be available 24 hours a day.…
Want a crash course on S.M.A.R.T. goals before diving in? Find everything you need to know in our previous article! Before you can dive into creating goals for the coming year, it’s important to have a solid understanding on where you stand and how to position yourself for…
As we enter 2021 and gear up for a new year, many of us are making personal resolutions and reflecting on what we want to achieve in the coming year. Whether you’re setting personal resolutions for 2021 or not, there’s no time like the present to turn your…
Your customers are more connected to technology than ever before, and that means their expectations for your business have shifted to include the use of current technology to provide them with more efficient service. The use of technology in the field not only builds your customers’ confidence in…
As a pest control professional, you know how easy life can be for rodents once they find their way inside a man-made structure. With shelter from the elements, protection from predators, and easy access to food, human homes and buildings are all too attractive to rats, mice, and…
A commonly cited phrase tells us that knowledge is power, and that’s certainly true for pest control business operators. All of the knowledge in the world though, won’t do you any good if you’re not able to sort through it to gain insights into your business’s performance and…
When it comes to termites, you’ll find that just about all of your prospects and customers know the risks involved. Termites are infamous for their ability to infest an area, cause costly damage, or even destroy a home. When homeowners find out that they have termites, it doesn’t…
There are plenty of things that are synonymous with summer, including barbecues, bonfires, and swimming pools, just to name a few. Another common outdoor element that’s tied to summer is an unwelcome one: the arrival of mosquitos. The unfortunate truth is that for most of the United States,…
For pest control companies, the COVID-19 pandemic has certainly had an impact on the way that business is conducted. While most municipalities have deemed pest control to be an essential service, businesses still need to restrategize their business practices in order to remain efficient, profitable, and productive in…
The spread of COVID-19 is impacting the pest control industry in unprecedented ways, shifting everything from customer demand and expectations to the way in which businesses around the world are operating. With so many variables at play, it’s only natural that pest control companies like yours are eager…
When you zoom out and take a look at the way that your small or medium-sized pest control business (SMB) runs, it’s easy to see that efficiency plays a crucial role in determining your bottom line. If you’re not making the most of your resources with effective processes,…
The pest control business tends to ebb and flow with the seasons, and many pest control companies experience a relative lull during the winter months. Before you know it, though, things will be ramping up for another busy pest control season.Taking advantage of the calm before the storm…
Every day, you work hard to keep the moving parts of your pest control business running smoothly. New customers, incoming orders, scheduling, routing, your technicians in the field, the materials they depend on… the list of things that demand your attention goes on and on. Handling the operations…
Pest control is more than a way to earn a paycheck. It’s a rewarding career where you have the opportunity to help people reclaim their homes from pest infestations. Unfortunately, unwanted creepy crawlies will always try to invade our living spaces, but that means steady business for the…