Like any industry that calls for employees in the field, those in pest control face operational challenges daily. From coordinating schedules, technicians and materials needed for each job to ensuring consistent service delivery despite staffing variables, managing a pest control business’s operations is anything but simple. When something…
Canada’s fastest-growing pest control company is cracking the code on a challenge that plagues many companies across service industries: how to truly engage employees. The benefits are obvious – a more engaged workforce is a more invested workforce, which can be connected to metrics like better employee retention…
Contents: Foreword Field service businesses in pest control, lawn care and landscaping industries face a critical financial challenge: balancing operational efficiency with evolving customer payment expectations. As these essential service providers scale operations, disjointed payment systems can create friction – delaying revenue collection, increasing administrative workload, and frustrating…
Insight Pest Canada has a visionary idea: an “everything app” to influence everything from employee retention and engagement to administrative insights. The company is one that embraces change – especially when it comes to technology – and so the execution of such an app isn’t a long way…
Key Takeaways Digital log books are redefining pest control operations by enabling streamlined processes, regulatory compliance and enhanced data management for evidence-based decision-making. A Smarter Way to Manage Pest Control Records Pest control businesses face daily challenges in maintaining accurate, compliant and accessible records, but stand to eliminate…
Two important challenges our customers face in the pest control industry are acquiring and retaining technicians and securing the work trucks needed to safely and efficiently get from job to job. Ongoing labor market and global supply chain issues have exacerbated these challenges. Additionally, the cost of wages,…
Shifts in the economy and labor force impact just about any business, often sparking stress in business owners across all sorts of industries. A recent straw poll showed that pest control operators (PCOs) are more optimistic about the future than their peers who own small businesses in other…
More than 60% of the leading 100 pest control businesses rely on PestPac by WorkWave to help streamline their operations, equip their technicians for efficiency and better satisfy their customers. The best in pest choose PestPac and, with a quick look at PestPac’s comprehensive functionality, it’s easy to…
Mergers and acquisitions have been on the rise in field service industries for years, with no signs of slowing down any time soon. With pest control and lawn care business owners looking to sell their operations in record numbers, it’s easy to see why M&A was top of…
Delivering exceptional service quality can be demanding for any pest control business. Whether you’re working to scale vertically and achieve more with your current staff and resources or you’re looking to expand your business into new territories and service offerings — or if you’re working toward both, like…
Data has always been important when it comes to driving business decisions, and the role it plays for modern pest control and field service businesses is more essential than ever. With innovative technology, specialized software and industry-specific mobile apps, PCOs have access to more data than ever before.…
Running a pest control business involves more than pest elimination—it requires efficient operations, streamlined scheduling and strong customer relationships. This is where pest control business software comes in as part of a robust pest control strategy, offering tools to optimize processes, enhance customer satisfaction and drive profitability by…
Competition in the pest control industry is notoriously fierce, so scaling your business means more than delivering excellent service; it’s about optimizing your operations to save time and taking advantage of automation to reduce errors. The result is better experiences for both your customers and your employees. By…
In an era where innovation meets necessity, the agricultural and pest management industries are turning their attention skyward. As drones become increasingly prevalent, they offer a promising solution to longstanding challenges in pest control. The integration of drone technology holds the potential to revolutionize how businesses approach pest…
As environmental concerns become increasingly pressing, businesses are reevaluating their practices to align with sustainable values. Traditional pest control methods often rely on harsh chemicals that pose risks to both health and the environment. The shift towards eco-friendly pest control is not just a trend; it’s a necessary…
As the world grapples with increasing urbanization and changing environmental conditions, the pest control industry is facing significant evolution. Pests, whether rodents, insects, or other nuisances, continue to pose challenges to public health, food safety, and property maintenance, prompting a need for effective management strategies. In 2025, the…
PestPac by WorkWave will once again have a strong presence at NPMA’s PestWorld as an NPMA strategic partner, exhibitor and session leader. As a strategic partner and collaborator, WorkWave’s cutting-edge pest control software and services will be on display, including PestPac, Communication Center, Sales Center and Coalmarch marketing…
Even in a vocation as seemingly timeless as pest control, taking advantage of new technology as it enters the industry can often be the deciding factor when it comes to winning out over the competition. With the emergence of mobile GPS tracking, pest control operators are increasingly seeing…
The pest control industry is undergoing a remarkable transformation. From smart traps that monitor pest infestations in real-time to eco-friendly Integrated Pest Management (IPM) techniques, innovation is reshaping every aspect of pest control operations. But who will guide this evolution, balancing cutting-edge technology with traditional pest control methods?…
Starting a pest control business can be an exciting and rewarding venture. As the demand for pest management services continues to rise, so does the need for creative and memorable business names that reflect your brand’s identity and values. As a pest business owner or pest control professional,…