Keeping pests out of homes and businesses is a practice that’s practically as old as time itself, but any pest control operator (PCO) can attest that there’s a lot more to pest control than just killing bugs and other pests. From prevention to remediation, today’s pest control companies…
Combining the same tools your business relies on to run your pest control business with those you use to process and receive payments enables greater efficiencies that give you the ability to scale your business, attract new customers and provide a seamless experience. The benefits of a truly…
Pest control has always been a highly competitive industry when it comes to staffing, with different companies within the same region often looking to hire from an overlapping pool of qualified technicians. Staffing remains a crucial concern for pest control companies amid the ongoing labor shortage, with many…
In today’s market, finding and retaining standout technicians has become more difficult than ever. When you manage to find a qualified tech, bring them on board and spend the time training them to get them up and running, you want them to thrive with your pest control business…
The core of any service business is exactly that: providing service. Your pest control business has plenty of moving parts, and delivering top-tier pest control is the foundation they’re all built on. If you’re not providing quality service, nothing else matters. Providing Top-Notch Service Out in the field,…
The past several years have been strong for many pest control businesses, with the industry as a whole showing annual growth of 6.2% between 2016 and 2021. Now, pest control operators (PCOs) are looking to reinvest that revenue into growing their businesses. While obtaining new customers is consistently…
When it comes to your field service business, the services and software you choose should bring every aspect of your business together seamlessly to drive success. Whether it’s in the back office or the field, the right solution ensures that the moving parts of your business can work…
Even the most straightforward pest control business model has many moving parts. From marketing to finding customers, to scheduling service visits, to dispatching technicians, to providing service, to collecting payments, there are a lot of steps that need to happen between taking a call and leaving a customer…
70% of U.S. households have a pet. This is a significant fraction of the residential market, indicating that, to find and keep customers, pet safety will need to become a priority for many pest control and landscaping businesses. While strides have been made to make insecticides less harmful…
Expanding eligibility, accessibility, and availability of COVID-19 vaccines has enabled the reopening of many businesses and ushered in what is widely being dubbed “the new normal.” When the pandemic was at its peak, businesses faced unprecedented challenges and new safety protocols that forced changes in operations and service.…
Every pest control operator knows the importance of bringing in new customers, but not every business owner recognizes just how directly their sales process impacts a prospect’s choice to schedule service or take their business elsewhere. Capturing leads, moving them through the sales process, and addressing their needs…
The company you keep can have a significant impact on how your business operates, and that doesn’t just apply to who you hire and work with internally. Choosing to partner with the right suppliers and vendors can help your pest control company save on core business expenses, including…
Starting your own business is no simple task and finding success is a significant accomplishment. If you ask five different pest control operators (PCOs) what motivated them to start their own business, there’s a high probability that you’ll get five different responses. They may have started their business…
Want a crash course on S.M.A.R.T. goals before diving in? Find everything you need to know in our previous article! Before you can dive into creating goals for the coming year, it’s important to have a solid understanding on where you stand and how to position yourself for…
As we enter 2021 and gear up for a new year, many of us are making personal resolutions and reflecting on what we want to achieve in the coming year. Whether you’re setting personal resolutions for 2021 or not, there’s no time like the present to turn your…
Your customers are more connected to technology than ever before, and that means their expectations for your business have shifted to include the use of current technology to provide them with more efficient service. The use of technology in the field not only builds your customers’ confidence in…
As a pest control professional, you know how easy life can be for rodents once they find their way inside a man-made structure. With shelter from the elements, protection from predators, and easy access to food, human homes and buildings are all too attractive to rats, mice, and…
A commonly cited phrase tells us that knowledge is power, and that’s certainly true for pest control business operators. All of the knowledge in the world though, won’t do you any good if you’re not able to sort through it to gain insights into your business’s performance and…
When it comes to termites, you’ll find that just about all of your prospects and customers know the risks involved. Termites are infamous for their ability to infest an area, cause costly damage, or even destroy a home. When homeowners find out that they have termites, it doesn’t…