Time To Read: 2 minutes

Keeping pests out of homes and businesses is a practice that’s practically as old as time itself, but any pest control operator (PCO) can attest that there’s a lot more to pest control than just killing bugs and other pests. From prevention to remediation, today’s pest control companies are always finding more sophisticated ways to do business and, just as importantly, finding ways to carry out their business more efficiently by integrating the latest technology into their processes to help them grow their business, service their customers and maximize their money.

Power In Your Pocket

Just like your customers are living in an increasingly digital world, so are your employees. Smartphones are as important in streamlining your workday as they are in marketing to your customers, with the majority of respondents in a recent poll of pest professionals listing smartphones among the top three most important pieces of technology when it comes to their team’s efficiency. Route management and optimization — which most technicians access from their smartphones — wasn’t far behind.

Take Action!

Using software to centralize and share key information, such as customer account data, sales information and service schedules, can ensure your business is prepared to carry on without missing a beat in the event of an unexpected event.

Technology has become an essential part of everyday operations, with software that helps PCOs save time, effort and resources becoming an integral part of operations for many pest control companies. Tech has also become crucial in providing the flexibility that keeps customers satisfied and helping to secure recurring revenue. Many PCOs consider flexible scheduling windows, a variety of payment options and online customer portals to be important in satisfying customers — all of which rely on new technology.

Take Action!

Using technology to provide your customers with flexibility is key to keeping them happy in just about every facet of the service you provide, from initial inquiry to scheduling upcoming service to accepting payment when service is complete.

Work Smarter, Not Harder

Physical technology is also making the job easier for technicians. Many PCOs have been spending more on everything from training to vehicles, and that includes increasing spend on tools and technology like sprayers and foamers that allow technicians to apply chemicals more efficiently.

Smart traps that alert technicians to potential pest activity via Bluetooth are also becoming more prevalent, particularly in commercial spaces where eliminating the need to map, locate and check individual traps during every visit can take technicians hours or even days to complete. Using smarter technology not only saves technicians time, but also shows customers that your pest control business is focused on innovation and working to provide service as efficiently as possible.

With the right technology on your side, your pest control business can grow and thrive — so why not choose the one true software solution that powers the best in pest? Learn more about PestPac by WorkWave and how its innovative features can redefine your everyday operations!

Author

Paula joined the Marketing team at WorkWave in April 2019. She is currently the Senior Product Marketing Manager, managing all aspects of the product marketing life cycle including campaign development, messaging, promotions, and market research for PestPac, PestPac Lite, and WorkWave Marketing products. She is dedicated to working closely with the Product, Sales, and other Marketing team members to ensure go-to-market plans and product adoption.