There are days when you know it’s going to be a long one; you need to pick up the dry-cleaning, get the kids to school, tackle all those meetings at work, grocery shop for dinner, and still find time to address all those emails sitting in your inbox.…
Planning delivery routes is time consuming. There are many variables to take into consideration before you have your vehicles depart for the day – and you’re often working against the clock. You’re rushing to build a plan that takes into account driver availability, vehicle characteristics, time constraints -…
The Last Mile is a blessing and a curse for many delivery service providers. It continues to present massive opportunities for revenue, but delivering goods to end consumers is unavoidably complex and dynamic. With eCommerce orders continuing to grow at the rate of over 23% YoY, businesses will…
Market dynamics evolve from a change in both supply and demand. As customer expectations change, innovation changes the way that businesses meet these expectations and vice versa. Whereas 20 years ago, customers may have ordered goods from a catalog and waited weeks for delivery, today that same order…
According to the Bureau of Labor Statistics, 40 percent of work injuries involved transportation incidents in 2016, the most out of any other major event. As a transportation company with numerous fleets out on the road daily, it’s important to understand how to empower drivers to practice better…
Milkman has been leading the charge in last mile deliveries since 2015. Their success is built around two cornerstones: putting customers first and making smart investments in technology. By leveraging automation tools to remove the element of surprise and human error – they can focus more on their…
Searching for the right Fleet Management software solution can seem like an overwhelming task. With so many options and factors to consider, how do you ensure you make the right decision for your company? Capterra, a software review site, recently compiled their suggestions of the most important questions…
Operations managers and route planners understand the importance of route planning and route optimization software. It’s essential to have a powerful tool that can optimize routes in minutes and free up your time. Without software doing the heavy lifting for you, it’s nearly impossible to get ahead of your…
Did you know that for every dollar you invest in route planning and GPS tracking, you’ll see three times the ROI? So, if you’re frustrated with planning your routes by hand and want to get back time, you should be thinking about investing in route planning software. When you’re managing a…
WorkWave Route Manager’s support team receives high scores across the board. Not only do our Customer Success specialists live and breathe the product – but we work hard to learn about each customer’s challenges, pain points, and successes. We understand that every business is unique, with different needs…
Effectively managing your mobile workforce starts before your team ever steps foot on the job site. Optimizing how you dispatch and manage your crews and technicians reduces downtime in the field and improves how you service your customers. WorkWave Service eliminates the pain in route planning, providing businesses…
Customer happiness is something all businesses need to keep on their priority list. With so many factors that play into the customer experience – it’s easy to drop the ball along the way. But with route planning software, you can automate a complex task, increase efficiency, and organize your…
Maybe it’s feasible to use a simple map solution when you own one or two vehicles, but when your fleet grows you’ll want to reconsider your route planning tools. Let’s explore the limitations of using Google Maps for planning your routes: You can’t plan around your constraints. Route planning…
In the world of transportation and logistics, each day brings with it a unique set of challenges. That’s why it’s more important than ever to take control of your route plans by evaluating your existing processes and improving your overall operations. Easier said than done, right? Luckily, with…
As any business owner knows, it can be extremely easy to get stuck in a routine. However, the dangerous cycle of “this is how it’s always been done” can be detrimental to company revenue and customer satisfaction. If your company is still using pen and paper to plan…
It’s every company’s worst nightmare to discover a vehicle has been stolen. Your insurance rates can increase, your business can be held liable, and you could be out money. With car theft on the rise year after year, it’s important to take a look at how you are…
In the world of retail delivery it’s hard to deny that Amazon is king. However, one startup is poised to challenge Amazon for the throne – Deliv. Since launching in 2012, this crowdsourced, same-day delivery service has partnered with nearly 4,000 retailers to provide consumers with an improved shopping…
A delivery company can only route plan by hand for so long, before they decide that keeping up with customer demands is too much. After all, logistics challenges are difficult to solve when you are juggling a variety of requests like: same-day, specific delivery times, vehicle restrictions, etc. So you…
Staying compliant should be a concern for anyone running a business. At the same time, it shouldn’t be an inconvenience or cause disruption for your employees. With the ELD mandate right around the corner, you need to ensure you’re protected with the right solution in place. Make sure…
What is an ELD? An ELD (electronic logging device) is a device that is used in commercial trucks to track hours of service (HOS). ELD technology automatically records a driver’s driving time and other aspects of their HOS records to allow for easier, more accurate HOS recordkeeping. An…