According to the Bureau of Labor Statistics, 40 percent of work injuries involved transportation incidents in 2016, the most out of any other major event. As a transportation company with numerous fleets out on the road daily, it’s important to understand how to empower drivers to practice better…
Milkman has been leading the charge in last mile deliveries since 2015. Their success is built around two cornerstones: putting customers first and making smart investments in technology. By leveraging automation tools to remove the element of surprise and human error – they can focus more on their…
Searching for the right Fleet Management software solution can seem like an overwhelming task. With so many options and factors to consider, how do you ensure you make the right decision for your company? Capterra, a software review site, recently compiled their suggestions of the most important questions…
Operations managers and route planners understand the importance of route planning and route optimization software. It’s essential to have a powerful tool that can optimize routes in minutes and free up your time. Without software doing the heavy lifting for you, it’s nearly impossible to get ahead of your…
Did you know that for every dollar you invest in route planning and GPS tracking, you’ll see three times the ROI? So, if you’re frustrated with planning your routes by hand and want to get back time, you should be thinking about investing in route planning software. When you’re managing a…
WorkWave Route Manager’s support team receives high scores across the board. Not only do our Customer Success specialists live and breathe the product – but we work hard to learn about each customer’s challenges, pain points, and successes. We understand that every business is unique, with different needs…
Effectively managing your mobile workforce starts before your team ever steps foot on the jobsite. Optimizing how you dispatch and manage your crews and technicians reduces downtime in the field and improves how you service your customers. WorkWave Service eliminates the pain in route planning, providing businesses with…
Customer happiness is something all businesses need to keep on their priority list. With so many factors that play into the customer experience – it’s easy to drop the ball along the way. But with route planning software, you can automate a complex task, increase efficiency, and organize your…
Maybe it’s feasible to use a simple map solution when you own one or two vehicles, but when your fleet grows you’ll want to reconsider your route planning tools. Let’s explore the limitations of using Google Maps for planning your routes: You can’t plan around your constraints. Route planning…
In the world of transportation and logistics, each day brings with it a unique set of challenges. That’s why it’s more important than ever to take control of your route plans by evaluating your existing processes and improving your overall operations. Easier said than done, right? Luckily, with…
As any business owner knows, it can be extremely easy to get stuck in a routine. However, the dangerous cycle of “this is how it’s always been done” can be detrimental to company revenue and customer satisfaction. If your company is still using pen and paper to plan…
It’s every company’s worst nightmare to discover a vehicle has been stolen. Your insurance rates can increase, your business can be held liable, and you could be out money. With car theft on the rise year after year, it’s important to take a look at how you are…
In the world of retail delivery it’s hard to deny that Amazon is king. However, one startup is poised to challenge Amazon for the throne – Deliv. Since launching in 2012, this crowdsourced, same-day delivery service has partnered with nearly 4,000 retailers to provide consumers with an improved shopping…
A delivery company can only route plan by hand for so long, before they decide that keeping up with customer demands is too much. After all, logistics challenges are difficult to solve when you are juggling a variety of requests like: same-day, specific delivery times, vehicle restrictions, etc. So you…
Staying compliant should be a concern for anyone running a business. At the same time, it shouldn’t be an inconvenience or cause disruption for your employees. With the ELD mandate right around the corner, you need to ensure you’re protected with the right solution in place. Make sure…
What is an ELD? An ELD (electronic logging device) is a device that is used in commercial trucks to track hours of service (HOS). ELD technology automatically records a driver’s driving time and other aspects of their HOS records to allow for easier, more accurate HOS recordkeeping. An…
Data is critical for any business operations. Whether it’s to identify areas of opportunity or flag potential issues, you can make strategic decisions once you dig into KPI metrics. For last mile delivery or service businesses, your defined KPI metrics should reveal your fleet’s and drivers’ performance —…
Technology has advanced because of our attempts to solve common problems. And in the business world, technology is often the answer to budgetary or operational concerns. More and more businesses are adopting GPS technology these days, because they have recognized that the service solves these three common problems.…
No, it’s not your imagination. Customer expectation for instant gratification has reached epic proportions and continues to rise! Gourmet meals cooked to order are delivered on-demand to busy professionals in towns all over the world. College kids with late night hankerings for fresh-baked cookies satisfy their cravings thanks…
Route planning, also known as route optimization covers a wide set of needs and definitions. We often get inquiries for route planning from prospects that were using much less expensive sequencing or mapping tools that have gone out of business or shelved. These prospects are surprised at our…