By Nalin Chopra, Sr. Manager, Product Management, WorkWave Transportation, logistics, and last-mile delivery planning have evolved to become much more than just getting items from one place to another. Constant innovation has created a landscape of shifting expectations for retailers, couriers, and recipients alike. Knowing what’s on the…

When it comes to routing and logistics, there’s a common misunderstanding about what the term “route planning” encompasses. This is doubly true when the term “route optimization” comes into the equation. While these two are sometimes mistakenly used interchangeably, the truth is that they couldn’t be more different.…

Take control of your day with a smarter, more dependable route plan. Learn how you can leverage route optimization software to enable more efficient route deliveries for your field service business. Your route plans hold a lot of weight for your field service business – not only do…

WorkWave Route Manager customers, Ryan Walter and Brian Flores of The Compost Crew, have a passion for sustainability. It is what their vision was built on, and played an important role in how they grew their business from 15 customers to thousands in just 5 years. Their main…

Every company that relies on transportation and logistics management wants to be efficient, productive and provide their customers with the best service possible. However, this may be a challenge when your company is expanding or going through transition. That’s where our route optimization software, WorkWave Route Manager, comes in…

Route planners need accuracy whether they are communicating internally, making adjustments, or confirming delivery times with customers. It helps build trust and fosters a great company culture. And while your route plans are just one element to a successful day, they have a big impact! That’s why at…

The phrase “ignorance is bliss” isn’t an option when you’re managing a team of drivers and scheduling home deliveries. But, you can avoid being left in the dark and prevent your team from answering “I don’t know” to your customers again.   When you have live tracking enabled…

What do you do when your drivers leave for the day? Do you cross your fingers and hope everything works out? Or are you following their progress to keep your operations running smooth? Without a smart route planning software helping you behind the scenes, most business would agree…

Few industries have changed more in the past few years than the world of transportation and logistics. Amazon and the growing popularity of eCommerce have transformed the industry, changing how retailers and couriers alike must operate in order to keep customers satisfied. While logistics professionals have discussed these…

The holidays are here. And whether your business is ready or not, the final deliveries of 2018 are already queuing up. Thanks to high consumer confidence and low unemployment numbers, according to eMarketer , a company that tracks trends that correspond to digital marketing, media and commerce, total…

You’ve got your customers, your orders and a fleet ready to start their trip. You may feel that you have this part of your business down to a science. But, as we all know, the world is constantly changing; so are your customers’ needs. In order to maintain…

There are days when you know it’s going to be a long one; you need to pick up the dry-cleaning, get the kids to school, tackle all those meetings at work, grocery shop for dinner, and still find time to address all those emails sitting in your inbox.…

Planning delivery routes is time consuming. There are many variables to take into consideration before you have your vehicles depart for the day – and you’re often working against the clock. You’re rushing to build a plan that takes into account driver availability, vehicle characteristics, time constraints -…

The Last Mile is a blessing and a curse for many delivery service providers. It continues to present massive opportunities for revenue, but delivering goods to end consumers is unavoidably complex and dynamic. With eCommerce orders continuing to grow at the rate of over 23% YoY, businesses will…

Market dynamics evolve from a change in both supply and demand. As customer expectations change, innovation changes the way that businesses meet these expectations and vice versa. Whereas 20 years ago, customers may have ordered goods from a catalog and waited weeks for delivery, today that same order…

According to the Bureau of Labor Statistics, 40 percent of work injuries involved transportation incidents in 2016, the most out of any other major event. As a transportation company with numerous fleets out on the road daily, it’s important to understand how to empower drivers to practice better…

Milkman has been leading the charge in last mile deliveries since 2015. Their success is built around two cornerstones: putting customers first and making smart investments in technology. By leveraging automation tools to remove the element of surprise and human error – they can focus more on their…

Searching for the right Fleet Management software solution can seem like an overwhelming task. With so many options and factors to consider, how do you ensure you make the right decision for your company? Capterra, a software review site, recently compiled their suggestions of the most important questions…

Operations managers and route planners understand the importance of route planning and route optimization software. It’s essential to have a powerful tool that can optimize routes in minutes and free up your time. Without software doing the heavy lifting for you, it’s nearly impossible to get ahead of your…

Did you know that for every dollar you invest in route planning and GPS tracking, you’ll see three times the ROI? So, if you’re frustrated with planning your routes by hand and want to get back time, you should be thinking about investing in route planning software. When you’re managing a…