Since using RouteManager, we have seen significant improvements in customer satisfaction. The transparency and reliability of our delivery processes have strengthened customer trust and loyalty.” The Challenge SCANGLAS, a Danish company specializing in producing insulated glass and single glass for construction, faced significant challenges in managing its delivery operations efficiently. With two factories and several sales points across Denmark, SCANGLAS relied on a paper-based system for delivery planning, lacking historical data and real-time tracking capabilities.…
Understand Your Customers Better: Customer Experience Trends in Last-Mile Delivery Report Everyone has expectations and preferences when it comes to deliveries. Results from our recent survey provide both awareness and data, so you can understand your customers better and provide an excellent customer experience.Download to learn more! DOWNLOAD PDF "RouteManager helps us prepare for these
About FreshPath Formerly known as The Organic Box with “logistics” being just an arm of the business, FreshPath Logistics has become so much more than a logistics company. Specializing in B2B solutions, FreshPath offers temperature and non-temperature-controlled storage for short or long-term storage, cross-docking services, production management, natural and organic food retail, web development services and so much more. They are a leader in their industry offering almost every food-logistics solution to hundreds of clients…
How to Choose the Right Routing Software For Your Industry With so many variables to consider, choosing the right routing software can be complicated and time-consuming. This checklist paired with our comprehensive routing software buyer's guide gives you everything you need to know about choosing the right routing software solution for your industry.Download to learn
A Buyer's Guide to Routing Software for Businesses On the Road Are you looking to simplify and streamline your routing operations? Not all routing solutions are identical, so we've outlined the differences right here!We created this buyer's guide to help you gain clarity on your specific routing needs. Our process involved hours of research within
Simulate All Possible Routing Scenarios With Just a Few Clicks Now, you can plan and experiment with your routes without affecting your live operations. Never worry about accidentally dispatching routes until you’re fully ready to implement them. Test hypotheses without taking action Utilize your resources effectively Maximize capacities So much more DOWNLOAD PDF "Simulations is
About Mattress Mart Mattress Mart has been one of Canada’s bestselling mattress companies since its doors opened in 1975. Proud to be locally owned and operated, they run eight locations in Ontario and two locations in the Maritimes. Their buyers have over 100 years combined experience which consistently results in choosing the highest quality mattresses from top manufacturers around the world. RouteManager is very easy to use and it has improved our customer service and…
RouteManager Understands Complex Routing Needs RouteManager understands your unique challenges as a growing last-mile delivery business. We keep your routing efficient, your team running smoothly, and your customers informed throughout the process — no matter how much your orders increase. Download this one-pager to learn more. DOWNLOAD PDF "RouteManager helps us prepare for these busier
Jefferson Council on Aging, Inc.At the beginning of the pandemic, Jefferson Council on Aging, Inc. (JCOA) was providing approximately 850 seniors per day with home-delivered meals, health and wellness programs, transportation, resources, and more. They needed a routing solution that could easily and seamlessly accommodate mass quantities. Read more about how RouteManager by WorkWave has enabled
CASE STUDY Walker EnvironmentalWalker Environmental, a division of Walker Industries, is a leading waste management and resource recovery company. The company operates two landfills, a waste transfer facility, six biosolids stabilization plants, two composting facilities, four organics collection and recycling facilities, several landfill gas renewable energy projects in Ontario and Manitoba, and a waste haulage
Their customers have also appreciated the fact that drivers can now take a photo for proof of delivery versus the traditional signature. If a customer is not home at the time of delivery, they will take a photo of where they left the package and the customer will get an email with that information. This not only helps customers, but it allows the back office to have visibility into every order and every delivery in…
About MANNA MANNA is a leader in evidence-based nutrition services, bringing together dietitians, chefs, drivers, and thousands of volunteers to cook and deliver nutritious, medically appropriate meals. They provide nutrition counseling to neighbors who are battling life-threatening illnesses such as cancer, renal disease, and HIV/AIDS. From hands-on cooking classes and nutrition counseling to the delivery of 3 meals per day, 7 days a week, MANNA provides nourishment, hope, and healing to their clients in various…
About COOK Trading Ltd. COOK Trading Ltd. was founded in 1997 as a small shop selling homemade frozen meals. Through a dedication to quality ingredients and great taste and a commitment to doing business in a way that benefits people, COOK has since grown to include over 90 shops throughout the United Kingdom, two kitchens in Kent, a puddings kitchen in Somerset, and a home delivery business bringing both frozen meals and meal kits directly…
CASE STUDY PharmScriptWorking with a courier service to carry out last-mile prescription delivery, PharmScript wanted to analyze routes and ensure that deliveries were being completed as efficiently as possible. Using Route Manager 360, PharmScript has been able to accurately project routes, prioritize efficiency, and virtually eliminate customer complaints.Read on to learn more about how PharmScript
I can schedule appointments while I’m on the phone with the patient instead of having to call them back. We can now provide better service and schedule them in one phone call instead of having them wait by the phone.
About Birds Bakery Founded in 1919 by brothers Frank, Thomas, and Reginald Bird upon their return from World War I, Birds Bakery made it their mission to provide customers with the finest cakes, pies, and breads possible. Their commitment to quality was a huge success and the family-owned bakery thrived. With the advent of World War II and strict rationing, Birds Bakery continued to focus on quality over quantity and the result was long lines…
FREE RESOURCE Could you enhance your solution and add more value with optimized route planning? Increase the value your solution provides to your customers by solving complex routing needs through integration. WorkWave Routing Engine’s powerful algorithm increases operational efficiency of any business with routing needs. The easy to use, robust API integrates with your business
FREE CASE STUDY How Klesick Farms Enabled Growth During COVID-19 And Beyond Klesick Farms, a 37-acre organic farm, has been delivering curated organic product boxes to the greater Seattle, Washington area since 1998. As Klesick Farms continued to expand their delivery area, they also had to expand their fleet to accommodate more deliveries. As a
FREE INFOGRAPHIC Wide-Reaching Benefits of Route Optimization If your business calls for time spent on the road, you need an optimization engine built with APIs to embed into your enterprise software. The powerful route optimization capabilities of WorkWave Routing Engine can help you improve the efficiency of your operations. Now is the perfect time to
FREE RESOURCE Is your business as operationally efficient as it can be? See how Route Manager 360 can ensure that it is. Operational efficiency and quality service are key factors in sustaining success for your business. The Route Manager 360 solution comes packed with features such as Mobile GPS tracking, Proof of Delivery, Barcode Scanning
