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WorkWave kicks off its annual PestPac User Conference today, a four-day event that is focused on WorkWave PestPac’s loyal customers, with educational sessions for all types of pest control professionals, keynotes from notable industry executives, as well as a night filled with New Orleans-inspired food and entertainment.

As WorkWave continues to put its focus on the customer experience, this year’s User Conference features sessions that apply to all types of pest control professionals – from the technician to the business owner. To ensure our attendees have the best possible experience while in New Orleans, we are going paperless by implementing a mobile app that houses the agenda, keynote information, details on the nighttime activities, an attendee list and more.

Day one of PestPac User Conference begins with its Core Bootcamp, which takes a deeper look at PestPac’s navigation and search options, as well as the fundamentals for setting up PestPac. After a packed day filled with rediscovering the value that PestPac’s features can provide to pest control businesses, WorkWave is holding its welcome cocktail reception followed by its customer appreciation night at New Orleans’ famous The Court of Two Sisters restaurant. Guests will be escorted from the welcome reception to the restaurant by a traditional New Orleans-style parade!

The next two days both commence with informative and engaging keynotes from members of WorkWave and IFS leadership. On Tuesday, November 6th, WorkWave’s CEO and President of IFS’s Service Management Business Unit, Marne Martin, will be highlighting the future of WorKWave, discussing its plans to lead the future of field service management. Joining Marne on stage will be Nancy Friedman of the Telephone Doctor, who specializes in helping companies communicate better with their customers, and attendees will also hear from Voice for Pest , one of this year’s Platinum sponsors. On Wednesday, November 7th, attendees will be hearing from Bas de Vos, Director of IFS Labs, who will be speaking about how to apply tomorrow’s technologies to today’s field service, as well as from Mark Brewer, Global Industry DIrector at IFS, who will be discussing the journey from good to great when it comes to customer experience in field service. Attendees will also be hearing from A.R.M Solutions, another one of this year’s sponsors.

The keynotes are followed by sessions that span from product-focused educational sessions, to panels that focus on growth, expansion and industry trends for the future. The PestPac Genius Booth will also be open throughout the duration of the conference, which offers customers the chance for a 1:1 meeting with PestPac experts, who are there to help support and answer any questions about the solution.

At this year’s conference, attendees will also have a chance to win a $500 gift card for sharing their event posts on Twitter and Instagram. Each post gets an entry into the contest, where a winner will be randomly selected from the pool of entries. Attendees are encouraged to share their favorite moments from the conference, whether it’s a stop at the Genius Booth, networking during lunch, or attending one of our nightly events.

We are looking forward to meeting all of our wonderful customers onsite over the next few days in the historic city of New Orleans!

We would like to give a special thanks to all of this year’s sponsors:

And don’t forget to stop by our exhibitors: