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Brittany Kinsella

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Experienced leader and visionary to drive growth and enhance operational processes and strategy Holmdel, N.J. (March 18, 2019) – WorkWave®, a leading provider of software solutions for the service and last-mile delivery industries, today announced the appointment of David Giannetto as Chief Operating Officer of WorkWave, based in the company’s Holmdel, New Jersey office. David’s extensive experience across software-as-a-service (SaaS), cloud, service, performance management and emerging technology will allow him to further align the WorkWave…

WorkWave Route Manager streamlines operations and makes it easy for employees to deliver orders and next-level customer service each and every time. Holmdel, NJ – March 7, 2019 – WorkWave, a leading provider of software solutions for the field service and last-mile delivery industries, announced today that it was recognized in Gartner’s Market Guide for Vehicle Routing and Scheduling(1). Gartner identified WorkWave Route Manager as a representative vendor that is perceived as relevant in the…

Control Your Day with RouteOp Don’t let last-minute customer requests derail your daily appointments. RouteOp’s new interface design and functionality allows you to handle real-time updates with ease. A new interactive map allows you to edit technician routes directly from map view, manually adjusting route optimizations and comparing adjusted route stats. Sales Assistant Has a New Look  Sales Assistant also has a fresh new look! This updated user interface can be used on desktop, mobile,…

When thinking of a lawn care business, it’s easy to immediately visualize workers in the field – however, the staff back at the office are equally as vital to keeping the business running smoothly. These unsung heroes are on the front lines of answering customer calls, responding to inquiries, and ensuring that field employees are dispatched quickly and efficiently. Scheduling, planning, and recording can be daunting tasks for office managers, especially without powerful software to…

Throughout the end of 2018, several exciting enhancements were released for WorkWave Service. This enhanced functionality helps increase efficiency and productivity for technicians while improving the overall customer experience. Read on as we explore some of the updated features added during Q4. Text Communications and Appointment Confirmations With over 80 million households in the US using a mobile device for texting in 2018, text messaging is one of the best ways to reach your customers.…

Route planners need accuracy whether they are communicating internally, making adjustments, or confirming delivery times with customers. It helps build trust and fosters a great company culture. And while your route plans are just one element to a successful day, they have a big impact! That’s why at WorkWave we’re focused on creating tools that empower our customers. We’ve learned over the years that an ounce of prevention is worth its weight in gold and…

According to IBISWorld, the number of landscaping industry enterprises is projected to increase at an annualized 2.2 percent to 569,359 companies over the next five years. As competition increases and demand for landscaping services grow, it is crucial for businesses to differentiate their services by taking advantage of technology like virtual reality (VR) and augmented reality (AR). In an industry where visions come to life through design, VR and AR take the customer on a…

WorkWave Route Manager’s new unified user interface combines route planning and GPS tracking into one view, while providing real-time insight with the Navigo™ toolbar Holmdel, N.J., January 31, 2019 – WorkWave®, a leading provider of software solutions for the field service and last-mile delivery industries, today announced the launch of WorkWave Route Manager’s new user interface that combines the power of route planning and GPS tracking all into one screen, allowing for increased flexibility in…

2018 was an exciting year for WorkWave – from a transformational acquisition to a new CEO who is leading the charge into WorkWave’s next phase of growth, the events of 2018 have positioned WorkWave for another year of company success, innovative solutions and an exciting culture. Let’s take a look back at 2018’s company-wide highlights. First Quarter One of the major highlights of 2018 was WorkWave’s acquisition of Cube Six, Inc., the provider of ServMan…