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Brittany Kinsella

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This year’s WorkWave User Conference will be history in the making as we, for the first time, combine our traditional User Conference with IFS’s World Conference for an event full of industry insight, powerful discussion and engaging keynote sessions. For those who have attended our previous PestPac User Conferences, you are familiar with tracks like Bootcamp, which highlights the fundamentals of our software solution, tailored sessions dedicated to all types of roles, as well as…

When thinking of a lawn care business, it’s easy to immediately visualize workers in the field – however, the staff back at the office are equally as vital to keeping the business running smoothly. This is especially true when just starting a lawn care business since the field & back office roles overlap as you ramp up. These unsung heroes are on the front lines of answering customer calls, responding to inquiries, and ensuring that field…

Throughout the end of 2018, several exciting enhancements were released for WorkWave Service. This enhanced functionality helps increase efficiency and productivity for technicians while improving the overall customer experience. Read on as we explore some of the updated features added during Q4. Text Communications and Appointment Confirmations With over 80 million households in the US using a mobile device for texting in 2018, text messaging is one of the best ways to reach your customers.…

Route planners need accuracy whether they are communicating internally, making adjustments, or confirming delivery times with customers. It helps build trust and fosters a great company culture. And while your route plans are just one element to a successful day, they have a big impact! That’s why at WorkWave we’re focused on creating tools that empower our customers. We’ve learned over the years that an ounce of prevention is worth its weight in gold and…

According to IBISWorld, the number of landscaping industry enterprises is projected to increase at an annualized 2.2 percent to 569,359 companies over the next five years. As competition increases and demand for landscaping services grows, it is crucial for businesses to differentiate their services by taking advantage of technology like virtual reality (VR) and augmented reality (AR). In an industry where visions come to life through design, VR and AR take the customer on a…

2018 was an exciting year for WorkWave – from a transformational acquisition to a new CEO who is leading the charge into WorkWave’s next phase of growth, the events of 2018 have positioned WorkWave for another year of company success, innovative solutions and an exciting culture. Let’s take a look back at 2018’s company-wide highlights. First Quarter One of the major highlights of 2018 was WorkWave’s acquisition of Cube Six, Inc., the provider of ServMan…