Author

Brett Praskach

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Crunching numbers is key for any business owner, and those who are starting or already running a pest control company are no exception. The core of financial health lies in understanding the pest control business profit margin calculation. This vital metric measures how much money you’re actually making after all your hard work zapping bugs and rodents. Remember – it’s not just about revenue; it’s what remains that counts. It’s crucial to understand why profit…

Over the past decade, we’ve seen subscription-based business models become increasingly popular in virtually every industry, from streaming TV and home meal kits to hygiene products and cleaning supplies. Businesses across various industries are increasingly embracing this innovative approach, recognizing the allure it holds for consumers and companies alike. While subscription models certainly represent a shift from the traditional individual transaction-based approach, they do build on the traditional tenets of customer satisfaction and driving revenue…

In the rapidly evolving landscape of customer communication, businesses are leveraging innovative strategies to enhance the customer experience. As technology continues to advance, companies are able to adopt new approaches that prioritize personalization, self-service options and social media interactions into their communication channels. These trends not only allow businesses to operate more efficiently but also enable them to cater to the diverse preferences of modern consumers. Recent trends in customer preferences and expectations offer valuable…

Job scheduling software plays a crucial role in enhancing the efficiency and effectiveness of ERP field service businesses. In the dynamic environment of these industries, where timely and accurate execution of tasks is paramount, job scheduling becomes a linchpin for success. Having specialized software within an ERP system streamlines the entire process of assigning, managing, and monitoring tasks, optimizing resource utilization, and ensuring customer satisfaction. For contractors in the field service industries — including HVAC,…

In the ever-evolving landscape of commerce, small businesses are continually seeking efficient and secure payment processing solutions to streamline transactions. Understanding the intricacies of payment processing is crucial for field service businesses looking to establish a seamless and customer-friendly payment system. Payment processing can significantly impact your business, your customers and the relationship between the two, so it’s important to understand what’s going on behind the scenes so you can make an educated choice when…

Whether you run a pest control operation or work as a technician, chances are that if you’re working in pest control, you frequently use pesticides on the job. While pesticides can be extremely helpful in managing many kinds of pests, maintaining safe practices when applying them is critical to keeping both employees and customers safe and healthy. In keeping with this approach, it is important to ensure anyone on your team who you expect to…

Enterprise Resource Planning (ERP) software plays a crucial role in enhancing profitability and efficiency for field service businesses. In today’s competitive business landscape, where customer expectations are high and operational challenges are diverse, effective management of resources is essential. ERP systems provide a comprehensive solution by integrating various business processes, streamlining operations and optimizing resource utilization. For field service businesses in industries like HVAC and plumbing, which often involve mobile teams and complex logistical operations,…

Running a field service business comes with a world of everyday expenses, from buying materials to gassing up vehicles. Handing out petty cash or reimbursing employees for expenses as they arise might be enough to scrape by for a little while, but tracking all of those purchases, verifying receipts and avoiding roadblocks in cash flow quickly becomes a full-time job that eats up labor hours and costs more than it’s worth — and that’s nothing…

Put your best foot forward with our free contractor estimate template! Providing an estimate is a crucial step for many field service businesses and serves as a chance to leave potential customers with a positive impression of your business. A clean, concise and informative estimate showcases your business’s professionalism, making you a more attractive option. What does this free contractor estimate template do? In short, this template helps you to make sure you’re not missing…

Pest control professionals face a unique blend of challenges and rewards that come with managing and eliminating pests. The field also presents diverse job opportunities, ranging from owner-operators and office staff to hands-on technicians and experts in pest management strategies. Here, we’ll focus on the ins and outs of working as a pest control technician — a role that’s currently in particularly high demand, ensuring a stable job market for those pursuing this career. What…

All with credit card processing Pest control and other field service businesses may be considered timeless industries, providing homeowners with necessary services seemingly forever, but that doesn’t mean they can’t benefit from implementing the latest technology. Just like pest control operators recognize the benefits of innovative tools like software, smart traps and upgraded equipment, these businesses must embrace new payment options if they want to remain competitive and increase their revenue. By allowing customers to…

Are you a pest control company looking to attract more customers? Are you just getting started in your pest control business? In today’s competitive market, it’s important to have effective marketing strategies in place to stand out from the competition and generate more sales. Here are 10 pest control marketing ideas that can help you get more customers. 1. Develop a Strong Online Presence In this digital age, having a strong online presence is crucial…

Whether you’re just starting out or have been in the pest control game for a while, you can’t expect to successfully manage pests and satisfy your customers if you don’t have the right tools for the job. In pest control, this means having all of the equipment needed to deal with pesky bugs and other pests. Take a look to see what you’ll need to get the job done right. Bed Bug Equipment Pest control…

Whether your goals include expanding into new territories or just increasing your revenue to keep things operating smoothly, your pest control business relies on bringing in new customers to flourish. While it remains true that word of mouth is a strong source of leads for field service businesses, including those working in pest control, it’s not enough to cross your fingers and hope your current customers will lead their friends and neighbors onto your list…

For any business with technicians working out in the field, choosing a software solution goes way beyond desktop applications. As soon as your employees hit the road to head out on service calls, mobile functionality is a huge component in addressing your business’s needs. If your operation is looking for Enterprise Resource Planning (ERP) software, you likely have a significant number of field employees, each of whom relies on technology day in and day out…

Every pest control operator knows the importance of bringing in new customers, but not every business owner recognizes just how directly their sales process impacts a prospect’s choice to schedule service or take their business elsewhere. Capturing leads, moving them through the sales process, and addressing their needs efficiently can make or break a deal. Without a clear process in place for capturing and responding to leads, the stellar customer service you’re committed to providing…

While contactless delivery may have gained traction in 2020 primarily due to the unique circumstances created by the pandemic, changes in those circumstances aren’t likely to reduce demand for no-contact delivery. Consumers have grown accustomed to the ease and convenience of receiving their parcels, packages, and even their meals without the need for additional interaction on their end. That convenience is sure to be the new normal in delivery and logistics moving forward. Whether you’re…

The decision of whether to charge customers based on parts and labor or to charge a flat rate for a given service is nothing new for field service companies. Even if your field service business is already structuring billing around parts and labor, exploring the perks of flat rate pricing can be beneficial—especially when it comes to implementing a billing process that benefits both your business and your customers. Eliminate Guesswork for You and Your…

When your business relies on your workforce out on the road, the importance of getting them where they need and getting them there on time can’t be overstated. Whether they’re delivering goods or providing services, arriving at the right location on time is the key to making an impact on your customers’ lives and ensuring that they’re left smiling. Getting it right is crucial and mistakes aren’t an option. Your route planner needs to plan…

In 2020, the number of open jobs was higher than the number of people looking for work. While nearly every industry is fighting to fill positions, employers in the skilled trades are struggling even more to hire trained workers. A labor shortage can have many negative effects on companies including: Slowing a company’s growth;Struggling to maintain procedure and maintenance;Sourcing affordable supplies;Hiring employees that don’t have enough skill;Compromising quality control. While closing the labor shortage gap…