Starting a waste management business in 2024 can be a lucrative and environmentally impactful venture. With the increasing focus on sustainability and proper waste disposal, there is a growing demand for efficient waste management services. In this article, we will guide you through the steps to starting your own waste management business in 2024, from conducting market research to obtaining necessary permits and licenses. Let’s dive in! What does a waste management business do? A…
Technological advancements can revolutionize how pharmacies operate, ensuring that medications are delivered quickly, safely and efficiently. The Centers for Disease Control and Prevention reports that 40% of Americans have two or more chronic conditions necessitating ongoing prescription medication. As the population aged 65 and older is projected to surpass those 18 and younger by 2035, the demand for prescription medications is set to rise significantly. This demographic shift presents a substantial opportunity for pharmacy delivery companies to…
What is an NEMT Broker? Non-Emergency Medical Transportation (NEMT) brokers play a vital role in the healthcare transportation system in the United States. An NEMT broker is responsible for managing and assigning NEMT trips to ensure patients have access to transportation for their medical appointments. They work closely with insurance providers, Medicaid and other billing sources to coordinate payments and services. This collaboration ensures that patients receive the necessary transportation without facing financial barriers. In…
The Importance of Days Sales Outstanding and Its Impact on Your Accounts Receivable Getting your customers to pay their balances in a timely manner can be a challenge in just about any industry, and pest control is no exception to the rule. In addition to being frustrating, outstanding balances can quickly add up and impact your cash flow. Needless to say, minimizing the time you wait to get paid is crucial to running your business…
Driver availability in the delivery, transportation and logistics sectors has become a critical issue with widespread ramifications for businesses and consumers alike. According to the American Trucking Association, the industry faced a shortage of over 80,000 drivers in 2021, projected to grow to 160,000 by 2030 if current trends continue. Addressing this shortage is vital for maintaining efficient operations, controlling costs and ensuring customer satisfaction. This blog will delve into the current state of driver…
Waste management companies face numerous challenges, from managing large fleets of vehicles to ensuring timely and efficient waste collection. One of the most effective solutions to these challenges is route optimization. Efficiently running optimized collection routes is crucial for the financial health of waste management companies and municipalities, but it’s a highly complex task. There could be thousands of possible ways to travel from one service point to another on a single route; now imagine…
The labor market in 2024 is exceptionally competitive, particularly in residential and commercial service industries such as lawn care, plumbing, pest control, HVAC, contractor and more. According to the Department of Labor (DOL), the unemployment rate has consistently been below 4% for over two years, hitting 3.8% as of March 2024. This low unemployment rate is indicative of a tight labor market where demand for workers often outstrips supply, making it easier for employees to…
Private equity firms are showing an invested interest in field service industries like lawn care, pest control, cleaning and other sectors, while M&A activity is skyrocketing across these industries at the same time. Sources cite the resiliency of essential services, predictive recurring revenue and business model growth opportunities enabled by technology, training and development as being reasons behind the interest. In fact, Lawn and Landscape’s most recent roundup of the top 100 green industry companies…
Customer success goes beyond providing good customer service; it involves understanding each customer’s unique needs and goals and proactively helping them achieve success with your product or service. Each stage presents unique opportunities to engage and delight customers, from awareness to retention. Prospective customers are looking to solve problems at every phase of the journey. To capture their business, you need to have the answers to their questions – and their customer pains. Do you…
As artificial intelligence (AI) tools have become more accessible and intuitive for the average user, their applications have expanded exponentially. This explosion in AI functionality has permeated virtually every industry under the sun — and pest control is no exception. Taking advantage of AI for your pest control operation isn’t without its limitations, but when applied in the right areas of your business — and with the right amount of human touch along the way…
Efficiency is a key element of effective last-mile delivery. Every minute saved, every optimized route and every streamlined process can make a significant difference in meeting customer expectations and staying ahead of the competition. That’s where telematics comes in. This blog post will explore what telematics is, why it’s crucial for last-mile delivery and the vital role it plays when combined with route optimization platforms. What Is Telematics? Telematics refers to the integration of telecommunications…
In the realm of logistics and e-commerce, delivering exceptional customer experiences has become a non-negotiable priority for businesses striving to stay ahead. Route optimization and last-mile delivery software have emerged as indispensable tools in achieving this goal. By leveraging advanced features such as auto dispatching, live tracking and visibility, reporting and analytics, businesses can streamline their delivery operations, enhance efficiency and ultimately elevate the customer experience to new heights. Let’s delve deeper into how these…
From online retailers to food delivery services, businesses are realizing the importance of efficiently managing their delivery routes to meet customer expectations. But does delivery route planning truly impact customer experience? Let’s delve into this topic to understand its significance and explore strategies for optimizing delivery routes to enhance customer satisfaction. Understanding the Link Between Delivery Route Planning and Customer Experience At its core, delivery route planning involves determining the most efficient paths for delivering…
Often the final frontier in the journey from warehouse to doorstep, last-mile delivery holds immense significance in determining the overall success of supply chain operations. By recognizing the critical importance of last-mile delivery and investing in innovative solutions, businesses can unlock new avenues for growth, bolster customer loyalty and stay ahead in today’s hyper-competitive marketplace. Embracing the challenges and opportunities of last-mile delivery is essential for building a supply chain that delivers success, one doorstep…
Today’s field service businesses rely on a wide range of data to keep things running smoothly — customer information, service histories, payment and finance records, and more are all crucial to efficient operations. As that data piles up, businesses are faced with figuring out where to store it all for easy access as needed. Fortunately, there are a variety of cloud hosting and storage options for businesses to choose from, each providing unique benefits, costs…
As recently as last year, women only made up around 31% of all employed persons across several sectors of the field service industry – janitorial and cleaning, physical security, pest control, landscaping and groundskeeping, electricians, pipelayers, plumbers and steamfitters, and HVAC mechanics and installers. In some sectors, women make up a scant 2% of total employed individuals in field service. Percent of total employed, 2023Total EmployedWomenJanitors and building cleaners2.2 million38.7%Maids and housekeeping cleaners1.38 million88.4%Security guards925,00024.9%Pest…
Estimating electrical work blends precision with experience. As an electrical contractor, knowing how to estimate electrical work can make the difference between profit and loss. Accurately evaluating job requirements in the electrical sector is crucial, as it entails comprehending blueprints and estimating material and labor expenses. To enhance efficiency both on-site and in the back office, modern technologies such as electrical contractor software can also be utilized. From reviewing job specifications to sending the proposal,…
Over the past decade, we’ve seen subscription-based business models become increasingly popular in virtually every industry, from streaming TV and home meal kits to hygiene products and cleaning supplies. Businesses across various industries are increasingly embracing this innovative approach, recognizing the allure it holds for consumers and companies alike. While subscription models certainly represent a shift from the traditional individual transaction-based approach, they do build on the traditional tenets of customer satisfaction and driving revenue…
Finding the right talent for your delivery service, regardless of whether you are just starting a delivery business or have years of experience already, can be a game-changer. Mastering how to hire a delivery driver is essential in today’s fast-paced market, where excellent customer service and timely deliveries are key. You’ll learn what makes an effective job description that attracts qualified candidates—detailing responsibilities and setting clear expectations from the get-go. Dive into the nuts and…
Finding innovative ways to attract and retain customers in the home service industry is crucial. One effective strategy that’s been gaining traction is price bundling. Also known as packaged pricing, this strategy involves bundling various services together and charging one price. Bundled services are usually cheaper than if customers were to purchase each service individually. If done correctly, this technique is a great way to upsell more services and boost your profits. Why Does Bundle…