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Alyssa Gray

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Today, smartphones are everywhere; they’re with everyone at every time. Because of this, businesses have a direct line of communication with their customers and can easily deliver information when they want it and how they want it. Text messages have the most impact. In fact, the average person will both read and respond to 95% of their text messages. This is where businesses can capitalize on convenience, while also accelerating their cash flow. With SMS…

It’s no surprise to anyone in business that the world of payments is booming. However, as an ever-changing landscape it can be difficult not only to understand what the payments space actually entails, but where the world of payments is going—and moreso, how this will impact field service businesses specifically. Thanks to the experts involved with WorkWave Payments and our recent market data, we are happy to share our insights into what we can expect…

The holidays are here. And whether your business is ready or not, the final deliveries of 2018 are already queuing up. Thanks to high consumer confidence and low unemployment numbers, according to eMarketer , a company that tracks trends that correspond to digital marketing, media and commerce, total retail sales in the U.S. will increase 5.8 percent this year. Or, in other words, spending will surpass $1.002 trillion this holiday season. That’s right; more than…

There are days when you know it’s going to be a long one; you need to pick up the dry-cleaning, get the kids to school, tackle all those meetings at work, grocery shop for dinner, and still find time to address all those emails sitting in your inbox. Thankfully, we live in a caffeine obsessed society where coffee gives many the extra boost needed to tackle their workload. And since these bags of beans reign…