As a field service professional, you already invest all of your resources into your business. The last thing you want is to find yourself saddled with a software partner that does not have the resources to support your growing business. That’s why financial viability is such an important topic to have when evaluating which software vendor is the right one to partner alongside. 5 ways to spot financial risk in your software partner 1. Watch…
WorkWave’s four-part Beyond Service webinar series begins with How to Get Customers to Love Your Brand: Building Brand Affinity, with thought leaders from Authority Brands and Saela. All attendees will be entered to win a $1,500 Traeger gift card! With everything that goes into running your service business, from hiring employees to closing sales to retaining customers, marketing, managing general operations and more, it can be difficult to take a step back and focus on…
Food Logistics, the only publication exclusively dedicated to covering the movement of products through the global food supply chain, has named WorkWave® to its 2020 FL100+ Top Software and Technology Providers list. The annual FL100+ Top Software and Technology Provider honors leading software and technology providers that ensure a safe, efficient, and reliable global food and beverage supply chain. WorkWave Route Manager™ has been named in the categories of Routing & Scheduling, Load Planning, Mobile…
Logistics is the detailed process of coordinating intricate operations between inventory management, employees, and facilities. While qualifications to obtain a career in logistics vary based on the career itself, they generally require the same underlying skills. These skills include, but are not limited to: impeccable organization, timekeeping, and management skills, the ability to remain calm under pressure, engage in critical thinking, and the capacity to adapt to upcoming trends. All of these are common characteristics…
According to a 2019 Pew Research study, “older Americans spend over half of their waking hours alone.” This can pose major concerns for seniors who are at risk of falling, wandering, or having a sudden health emergency, such as a heart attack or stroke. Family and friends looking for ways to protect their loved ones while still giving them that level of independence they need may benefit from telehealth products and services. Advantages of Telehealth…
Directly integrated into WorkWave PestPac, WorkWave ServMan, WorkWave Service, and PestPac Lite, the updated Online Reviews platform empowers field service companies to control their online reputation. Holmdel, NJ – June 11, 2020 – WorkWave®, a provider of cloud-based software solutions that support every stage of a service business’s life cycle, today announces its new Online Reviews platform, with updated features and functionality that allow field service companies of all sizes to generate more leads and…
New Landscape and Cleaning Service Software Caters to Unique Industry Needs Holmdel, NJ – June 8th, 2020 – WorkWave®, a provider of cloud-based software solutions that support every stage of a service business’s life cycle, today releases two industry-specific solutions for the field service industry: WorkWave Service Lawn & Landscape and WorkWave Service Cleaning. These solutions were designed in conjunction with WorkWave’s current landscape and cleaning customers to ensure that WorkWave understood the unique requirements…
Studies show that when women’s labor force participation rises, so does the economy and the GDP. The U.S. Bureau of Labor Statistics notes in the databook Women in the Labor Force that women may represent more than half of all workers within several industries. Despite this, women are substantially underrepresented in other industries. A lack of representation of women occurs in industries such as construction, manufacturing, utilities, other industrial types of employment such as agriculture…
Social media marketing is a form of internet marketing that utilizes social media networks to generate and share content to promote products or services. Since 2013, the number of companies that utilize social media marketing grew from 86.2% to 91% through 2019. Social media marketing has been continually trending towards an increase in commerce, user base, and ephemeral content. With the continued adoption of social media by both businesses and consumers, a market value increase…
Every business owner will have specific knowledge, skills, or experience that will be advantageous in building and managing a business. It can be tempting to start setting up an office, building a client base, and finding business management solutions to consolidate workflow right out of the gate. However, there are certain fundamentals that every new or aspiring entrepreneur should take care of to lay the foundation for success — and growth. Below is a list…
Companies today need to be able to grow with technological innovations in order to stay competitive. A large portion of this growth is made possible through the repeated training and development of their employees’ knowledge and skills. Employee retention allows a company to continually develop its staff, without losing the investments they have made in skills and training. When thinking of how to attract and retain employees, you may want to start with the latter.…
Promoting products or services to new customers through referrals is known as “referral marketing.” Referrals are among the best ways to generate sales leads, though obtaining these leads can be difficult to do consistently. There are multiple avenues to generate referrals from online and word-of-mouth marketing, to social media and email campaigns. Tapping into these networks should help businesses proactively generate additional sales beyond the scope of their current market. 1. Perfect Your Local Listings…
Negative business reviews can be bad for business, and they can be difficult to navigate. According to a study that tracks consumer trends, more than 6 out of 10 consumers search Google for reviews. While avoiding bad reviews may seem impossible, there are practices that businesses can engage in to help prevent customers and clients from leaving negative feedback. Below is a list of a few ways to avoid bad online business reviews and how…
When you zoom out and take a look at the way that your small or medium-sized pest control business (SMB) runs, it’s easy to see that efficiency plays a crucial role in determining your bottom line. If you’re not making the most of your resources with effective processes, you can’t expect to increase your revenue and maximize profits. For SMBs, communication is a key element when it comes to minimizing wasted time in order to…
Airbnb was founded in 2008 in San Francisco. The founders wanted to change the way that people thought about travel, and they achieved that with incredible success. Today, Airbnb has over 2 million listings in 191 countries with the option to rent out a room, a home, or even a castle. In the past decade, Airbnb has created many opportunities for the global community. Homeowners are able to earn extra income, travelers can see the…
The pest control business tends to ebb and flow with the seasons, and many pest control companies experience a relative lull during the winter months. Before you know it, though, things will be ramping up for another busy pest control season.Taking advantage of the calm before the storm can be key to meeting your business objectives this year. So, what should you be focused on as you get ready for another great season? 1. Get…
When it comes to routing and logistics, there’s a common misunderstanding about what the term “route planning” encompasses. This is doubly true when the term “route optimization” comes into the equation. While these two are sometimes mistakenly used interchangeably, the truth is that they couldn’t be more different. So what do you need to know when it comes to the difference between logistics route planning and route optimization? We’re here to walk you through the…
Morris-Jenkins, founded in 1958 by Luther Morris with just a pick-up truck and a tool shed, is now one of the largest providers of air conditioning, heating, and plumbing services in the nation. In the past 62 years, the company has seen major growth, including several new office locations and a complete brand makeover. Through all of these changes, they still maintain their small town approach and live by the core values established by the…
Pest control is more than a way to earn a paycheck. It’s a rewarding career where you have the opportunity to help people reclaim their homes from pest infestations. Unfortunately, unwanted creepy crawlies will always try to invade our living spaces, but that means steady business for the pest control business owner! You may be thinking “What do I need to start my own pest control business?” If you’re interested in starting your own pest…
Breaking into the pest control industry can be challenging. No matter where you are in America, there’s likely already a pest control company in place. In addition to nearly 20,000 locally-owned pest control services, there are also large companies like Orkin, Terminix, Rentokil, and EcoLab. As a new pest control business owner, your challenge is figuring out how to convey to your customers that you can offer more value than the competitors, whether it be…