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Marne Martin

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Getting paid used to be easy, right? When a job was finished, a service tech would write an invoice, collect some cash or a check, and roll out to the next job – and you weren’t thinking that this could happen all on the same day. Nowadays, technology advancements have met customer expectations, meaning that your business has an obligation to offer more flexible payment options, as well as the opportunity to improve your quote…

By Marne Martin, President of IFS Service Management Service companies of all kinds understand that business-as-usual is no longer possible. Companies are therefore embracing technology at an ever-increasing rate to enable their business growth and a new way of engaging with customers, employees, and the burgeoning digital ecosystem. These technologies can be as simple as moving from pen and paper to Excel, or as complex as using one platform to do everything from digital marketing…

WorkWave is always striving to make service easier, optimized, and more effective for our many users, giving you the ultimate power and flexibility on the way to achieving your full business potential. This is why I’m so excited to announce that WorkWave is launching WorkWave Payments, a way for your software to support your growth and customer experience taking service excellence to the next level! Time to cash and working capital management is one of…