You’ve got your customers, your orders and a fleet ready to start their trip. You may feel that you have this part of your business down to a science. But, as we all know, the world is constantly changing; so are your customers’ needs. In order to maintain your hold on your current client base and grow your business, it is essential to keep your practices up-to-date and equipped to handle the modern distribution market,…
Milkman has been leading the charge in last mile deliveries since 2015. Their success is built around two cornerstones: putting customers first and making smart investments in technology. By leveraging automation tools to remove the element of surprise and human error – they can focus more on their customers’ needs, wants, and experience. They’ve essentially attacked Amazon’s Achilles heel by making it possible for businesses to add a human element to deliveries. With the help…
Operations managers and route planners understand the importance of route planning and route optimization software. It’s essential to have a powerful tool that can optimize routes in minutes and free up your time. Without software doing the heavy lifting for you, it’s nearly impossible to get ahead of your day let alone focus on strategy. It doesn’t matter if you’re a small, medium or enterprise business, you share the same challenges. Managing deliveries and customer’s expectations…
Did you know that for every dollar you invest in route planning and GPS tracking, you’ll see three times the ROI? So, if you’re frustrated with planning your routes by hand and want to get back time, you should be thinking about investing in route planning software. When you’re managing a team of drivers, customer requests, and day-to-day operational tasks you can rely on Route Manager to simplify your day. WorkWave Route Manager makes your day easier by…
Customer happiness is something all businesses need to keep on their priority list. With so many factors that play into the customer experience – it’s easy to drop the ball along the way. But with route planning software, you can automate a complex task, increase efficiency, and organize your team. Additional benefits? You bet. You can plan for delivery requests, confirm planned arrival times, view real-time updates, and at the end of the day you can…
Maybe it’s feasible to use a simple map solution when you own one or two vehicles, but when your fleet grows you’ll want to reconsider your route planning tools. Let’s explore the limitations of using Google Maps for planning your routes: You can’t plan around your constraints. Route planning software automatically builds constraints (time-windows, driver skills, vehicle needs) into your plan.You can’t account for time at orders. Route planning software builds in expected/set time.You can’t view driver…
In the world of transportation and logistics, each day brings with it a unique set of challenges. That’s why it’s more important than ever to take control of your route plans by evaluating your existing processes and improving your overall operations. Easier said than done, right? Luckily, with the right solution in place you can streamline your operations and stay ahead of the competition. Read on as we explore four logistics trends you’ll want to…
As any business owner knows, it can be extremely easy to get stuck in a routine. However, the dangerous cycle of “this is how it’s always been done” can be detrimental to company revenue and customer satisfaction. If your company is still using pen and paper to plan routes you are wading into risky territory. Depending on the complexity of your routes, geography, road network, and customer requests — manually route planning can become a…
In the world of retail delivery it’s hard to deny that Amazon is king. However, one startup is poised to challenge Amazon for the throne – Deliv. Since launching in 2012, this crowdsourced, same-day delivery service has partnered with nearly 4,000 retailers to provide consumers with an improved shopping experience. Deliv allows retailers to provide shoppers with more delivery options, including the abili ty to pick a one to three-hour window in which their package will…