By switching from Wex to Coast, Rockit Pest streamlined card management, reduced fuel theft risk, and laid the groundwork for robust reporting and operational oversight across its 380-vehicle fleet. Jay Walters is the vice president of Rockit Pest, a rapidly expanding pest control company with operations in South…

For many pest control operators, the focus is on scheduling jobs, managing technicians and ensuring customer satisfaction. Often left on a backburner — either silently draining profits or, when managed correctly, becoming a powerful engine for growth — is inventory management. From expensive chemical agents and specialized materials…

Your best emails go unopened; your most thoughtful calls go to voicemail; prospects seem more interested in dodging outreach than in hearing your pitch. It’s enough to frustrate anyone — and enough to throw a wrench in your sales figures. If you’ve noticed that the old playbook of…

For pest control technicians, having the right supplies is not a matter of convenience but a critical factor in delivering effective, lasting results that ensure customer satisfaction and protect public health. The global pest control services market is projected to more than double, reaching USD 51,208 million by…

Technology plays a larger role in field service than ever before, from specialized software in the back office to mobile devices and dedicated apps for technicians. Security and efficiency are pivotal for businesses looking to thrive. While Single Sign-On (SSO) has been an effective solution to manage user…

Imagine seamlessly closing more deals, efficiently managing quotes and delivering precise estimates with ease. Specialized pest control estimating software can transform these tasks from time-consuming chores to streamlined processes. Leveraging the right tools is essential for maintaining both efficiency and professionalism. Understanding the critical impact of specialized software,…

Before you can tackle pest problems and infestations for your customers, you have to find effective ways to manage your relationships with those customers. Envision leveraging a tool that streamlines interactions like scheduling and communicating to elevate customer satisfaction, propelling your enterprise to greater success. A customer relationship…

The success of any business hinges on understanding and managing your financials properly, and that holds true in pest control. Integrating your financial management systems with comprehensive pest control software can significantly streamline operations, reduce errors and boost efficiency, allowing you to focus on delivering quality service. For…

If it feels as if words like uncertain, unprecedented and even recession have been catching your ear more and more lately — it’s because they are. While anticipating exactly what comes next is never straightforward, being prepared is always in your company’s best interests. With that in mind,…

For businesses that handle regular deliveries — whether it’s groceries, medical supplies or office supplies — setting up recurring orders in routing software can streamline operations, reduce costs and improve customer satisfaction. Instead of manually scheduling repeat deliveries, automating recurring orders ensures that everything runs smoothly and efficiently,…

Like any industry that calls for employees in the field, those in pest control face operational challenges daily. From coordinating schedules, technicians and materials needed for each job to ensuring consistent service delivery despite staffing variables, managing a pest control business’s operations is anything but simple. When something…

Canada’s fastest-growing pest control company is cracking the code on a challenge that plagues many companies across service industries: how to truly engage employees. The benefits are obvious – a more engaged workforce is a more invested workforce, which can be connected to metrics like better employee retention…

Commercial cleaning and security companies field operational challenges daily. From coordinating schedules across multiple jobs or locations and ensuring consistent service delivery despite staffing variables to maintaining contract compliance and managing tight profit margins, both of these verticals are in actuality very complex businesses. When something goes wrong,…

Contents: Foreword Field service businesses in pest control, lawn care and landscaping industries face a critical financial challenge: balancing operational efficiency with evolving customer payment expectations. As these essential service providers scale operations, disjointed payment systems can create friction – delaying revenue collection, increasing administrative workload, and frustrating…

Insight Pest Canada has a visionary idea: an “everything app” to influence everything from employee retention and engagement to administrative insights. The company is one that embraces change – especially when it comes to technology – and so the execution of such an app isn’t a long way…

Key Takeaways Digital log books are redefining pest control operations by enabling streamlined processes, regulatory compliance and enhanced data management for evidence-based decision-making. A Smarter Way to Manage Pest Control Records Pest control businesses face daily challenges in maintaining accurate, compliant and accessible records, but stand to eliminate…

Key Takeaways Staying safe on the job is crucial for every delivery driver. Planning ahead and taking precautions to ensure road safety is key, combining situational awareness, technology-powered insights and best practices for preparedness. Enhancing Situational Awareness on the Road For delivery drivers, situational awareness is one of…

Two important challenges our customers face in the pest control industry are acquiring and retaining technicians and securing the work trucks needed to safely and efficiently get from job to job. Ongoing labor market and global supply chain issues have exacerbated these challenges. Additionally, the cost of wages,…

For green industry companies, print marketing has been a tried-and-true marketing tactic since long before the advent of digital. If approached correctly, it can still be an effective, cost-effective way to acquire new customers. Consider this: You’ve just blanketed your target neighborhood with beautifully designed door hangers and…

Shifts in the economy and labor force impact just about any business, often sparking stress in business owners across all sorts of industries. A recent straw poll showed that pest control operators (PCOs) are more optimistic about the future than their peers who own small businesses in other…