Malka Solomon, Author at WorkWave

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Malka Solomon

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In Logistics & Distribution

RouteManager Awarded as 2024’s Top Software & Tech Solution for Food Logistics and Supply & Demand Chain Executive

Food Logistics, the only publication exclusively dedicated to covering the movement of product through the global cold food supply chain, and Supply & Demand Chain Executive, the only publication covering the entire global supply chain, named RouteManager by WorkWave as one of the winners of this year’s Top Software & Tech award, which spotlights new-to-market software and technology solutions designed to provide automation, efficiency and visibility to the supply chain space. This award featured two…

In Field Service

How Small Businesses in Delivery and Home Services Can Utilize Facebook Posts to Their Advantage

In today’s digital age, small businesses in the delivery and home service industries need an active online presence to remain competitive. Facebook, with its massive user base and community-building features, is a great platform for businesses to connect with local customers, build brand awareness and showcase their expertise. But simply creating a Facebook page isn’t enough — you need a strategic approach to posting content that engages your audience and drives results. Why Facebook Posts…

In Home Delivery

Create a Winning Business Plan for Your Delivery and Transportation Business In 8 Steps

Starting a delivery and transportation business can be incredibly rewarding, but like any venture, it requires careful planning. A solid business plan is your roadmap, guiding you through every stage of development, growth and profitability. Whether you’re just starting out or looking to expand, creating a well-thought-out business plan will be key to your success. This post will break down the essential elements of a business plan, helping you cover all the bases and avoid…

In Home Delivery

Accomplish More with a Strong Online Presence: A Guide for Delivery, Transportation and Logistics Businesses

In today’s digital age, a strong online presence is no longer optional—it’s essential. Whether you’re a delivery service, transportation provider or logistics company, an effective online presence can help you reach new customers, streamline operations and build lasting relationships with existing clients. But where do you start, and how can you make sure your business is positioned for success in the digital world? This blog post will walk you through actionable steps to improve your…

In Home Delivery

Legal Implications of Starting a Delivery Business

Starting a delivery business comes with a unique set of challenges, not least of which are the legal requirements, liability considerations and risk management strategies necessary to protect your company. As you embark on this journey, it’s crucial to lay a strong legal foundation to ensure smooth operations and long-term success. From securing the right licenses and permits to implementing comprehensive liability insurance and detailed service agreements, navigating these aspects can be overwhelming but is…

In Field Service

Best Practices for Hiring in Field Service

Managing a distributed workforce in field service companies comes with unique challenges and opportunities. Effective hiring, retention and termination practices are crucial for ensuring that remote teams operate efficiently and deliver exceptional service. At a recent conference for software users, WorkWave partnered with Applause, a technology company with expertise in helping companies support and maximize employee engagement. Using their advice as a guide, field service companies can learn how to improve their hiring processes and…

In Logistics & Distribution

How to Take Better Care of the Heart of Your Operation: Your Drivers

Running a successful fleet is akin to orchestrating a band. Every component is essential: vehicles are the instruments, requiring precise tuning and maintenance for top performance; routes are the sheet music, meticulously planned for smooth and efficient operations; clients are the audience, anticipating a stellar performance that caters to their specific needs. However, the true stars are the drivers, the musicians of your fleet who navigate daily challenges, ensure timely deliveries and embody your brand…

In Pharmacy Delivery

Leveraging Technology in Pharmacy Deliveries

Technological advancements can revolutionize how pharmacies operate, ensuring that medications are delivered quickly, safely and efficiently. The Centers for Disease Control and Prevention reports that 40% of Americans have two or more chronic conditions necessitating ongoing prescription medication. As the population aged 65 and older is projected to surpass those 18 and younger by 2035, the demand for prescription medications is set to rise significantly. This demographic shift presents a substantial opportunity for pharmacy delivery companies to…

In Medical Transport

List of NEMT Brokers Operating in the US

What is an NEMT Broker? Non-Emergency Medical Transportation (NEMT) brokers play a vital role in the healthcare transportation system in the United States. An NEMT broker is responsible for managing and assigning NEMT trips to ensure patients have access to transportation for their medical appointments. They work closely with insurance providers, Medicaid and other billing sources to coordinate payments and services. This collaboration ensures that patients receive the necessary transportation without facing financial barriers. In…

In Medical Transport

NEMT Brokers: Everything You Need To Know

What is a NEMT Broker? A Non-Emergency Medical Transportation (NEMT) broker plays a crucial role in the healthcare transportation industry by coordinating and managing transportation services for individuals who require medical appointments but lack access to reliable transportation. Continue reading for a detailed look at their responsibilities. What Does a NEMT Broker Do? Managing and Assigning NEMT Trips One of the primary responsibilities of a NEMT broker is to manage and assign NEMT trips. This…

In Logistics & Distribution

Why Driver Availability Is On the Decline & How to Cope With the Challenge

Driver availability in the delivery, transportation and logistics sectors has become a critical issue with widespread ramifications for businesses and consumers alike. According to the American Trucking Association, the industry faced a shortage of over 80,000 drivers in 2021, projected to grow to 160,000 by 2030 if current trends continue. Addressing this shortage is vital for maintaining efficient operations, controlling costs and ensuring customer satisfaction. This blog will delve into the current state of driver…

In Waste Management

How Route Optimization Can Improve Efficiencies for Waste Management Companies

Waste management companies face numerous challenges, from managing large fleets of vehicles to ensuring timely and efficient waste collection. One of the most effective solutions to these challenges is route optimization. Efficiently running optimized collection routes is crucial for the financial health of waste management companies and municipalities, but it’s a highly complex task. There could be thousands of possible ways to travel from one service point to another on a single route; now imagine…

In Logistics & Distribution

Choosing the Right Fuel Card: Everything You Need to Know

What Are Fleet Fuel Cards? Fleet fuel cards are specialized payment cards designed for use at a network of fuel stations and maintenance providers, providing a convenient and centralized method for handling transactions related to fleet operations. They offer significant benefits in terms of cost savings, control and efficiency, but come with considerations regarding acceptance and potential fees. Businesses need to assess their specific needs and fuel consumption patterns to select the most suitable fleet…

In Field Service

The Power of Impactful Employee Incentive Programs & How To Measure Their Success

The labor market in 2024 is exceptionally competitive, particularly in residential and commercial service industries such as lawn care, plumbing, pest control, HVAC, contractor and more. According to the Department of Labor (DOL), the unemployment rate has consistently been below 4% for over two years, hitting 3.8% as of March 2024. This low unemployment rate is indicative of a tight labor market where demand for workers often outstrips supply, making it easier for employees to…

In Logistics & Distribution

Benefits of Fleet Telematics for Management and Maintenance

Fleet telematics refers to the use of technology-enabled systems to monitor and manage a fleet of vehicles. It involves the gathering and analysis of real-time data, allowing fleet managers to make informed decisions regarding maintenance and operations. By utilizing fleet telematics, businesses can significantly improve fleet management and maintenance. First, it helps in reducing operating costs. Real-time data on fuel consumption, driving behavior, and vehicle maintenance needs allow fleet managers to identify cost-saving opportunities. They…

In Home Delivery

The Power of Telematics Combined With Route Optimization

Efficiency is a key element of effective last-mile delivery. Every minute saved, every optimized route and every streamlined process can make a significant difference in meeting customer expectations and staying ahead of the competition. That’s where telematics comes in. This blog post will explore what telematics is, why it’s crucial for last-mile delivery and the vital role it plays when combined with route optimization platforms. What Is Telematics? Telematics refers to the integration of telecommunications…

In Home Delivery

Are There Online Dispensaries That Ship To All States? Which States Allow Delivery of Cannabis?

Cannabis delivery regulations and state-specific programs vary across the United States. While some states have implemented programs that allow for the delivery of cannabis, the majority of states do not permit dispensaries to deliver marijuana products out of state. It is important to note that federal law still classifies cannabis as a Schedule I controlled substance, and crossing state lines with marijuana is considered a federal offense. It is important for consumers to understand the…

In Logistics & Distribution

Empowering Seamless Collaboration: RouteManager’s New ‘Filtered Guest’ Feature

In the world of logistics management, collaboration is essential for success. RouteManager understands the diverse needs of its customers who work with multiple clients and companies. To address the challenge of providing selective access to order information, RouteManager is proud to introduce its innovative Filtered Guest feature. Understanding the Need Many RouteManager customers serve various clients and companies, each with unique order requirements. While it’s crucial to grant access to support personnel, maintaining data privacy…

In Logistics & Distribution

6 Essential Features to Meet & Exceed Delivery Customer Expectations

In the realm of logistics and e-commerce, delivering exceptional customer experiences has become a non-negotiable priority for businesses striving to stay ahead. Route optimization and last-mile delivery software have emerged as indispensable tools in achieving this goal. By leveraging advanced features such as auto dispatching, live tracking and visibility, reporting and analytics, businesses can streamline their delivery operations, enhance efficiency and ultimately elevate the customer experience to new heights. Let’s delve deeper into how these…

In Home Delivery

How to Optimize Your Customer Experience With Enhanced Optimized Routing

From online retailers to food delivery services, businesses are realizing the importance of efficiently managing their delivery routes to meet customer expectations. But does delivery route planning truly impact customer experience? Let’s delve into this topic to understand its significance and explore strategies for optimizing delivery routes to enhance customer satisfaction. Understanding the Link Between Delivery Route Planning and Customer Experience At its core, delivery route planning involves determining the most efficient paths for delivering…