On October 7 – 10, 2019, thousands of service business professionals will gather at the Hynes Convention Center in Boston for the WorkWave User Conference and IFS World Conference. The 13th annual WorkWave User Conference, which is combined with the IFS World Conference for the first time this year, will unite WorkWave customers with business professionals in all industries and sizes from around the globe for an empowering and engaging conference. Attendees will experience two additional nights of networking with six times the number of attendees than in previous years, brand new sessions, influential keynote speakers, and top-notch entertainment!
Based on last year’s success, one of the many educational events at the conference is the PestPac Bootcamp. Bootcamp is an immersive learning experience that focuses on the ins and outs of WorkWave PestPac.
Whether you are a seasoned professional or a WorkWave PestPac beginner you will find tremendous value in this opportunity. Attendees will gain insight into:
- Reviewing navigation and search options.
- Fundamentals for setting up lookup tables, company setup, and adding customers.
- Adding recurring service setups, service programs, and renewals.
- Reviewing processes and best practices for generating, scheduling, and printing service orders and appointment lists for technicians, as well as setting up notifications.
- How to post service orders and using automated emails for faster invoicing and payments.
- A variety of payment scenarios, the process for payment entry, and related reports.
- Mastering the steps to correct accounting transactions that may have been entered incorrectly.
Get To Know This Year’s Bootcamp Instructors
In order to ensure that attendees get the most out of Bootcamp, WorkWave has appointed its leading WorkWave PestPac experts to drive this year’s courses.
Jennifer Walker:
Onboarding Specialist
What makes you excited about this year’s User Conference and PestPac Bootcamp?
The WorkWave User Conference is always such a fun time! Client interaction is what I love to see!
What are some of the “hidden gems” of PestPac?
My go-to PestPac party trick is to enter ‘t’ in any date field. It puts today’s date in that field! I remember learning this about eight years in and my mind was blown. So I always try to share that knowledge when I can.
Tell me something about yourself that we wouldn’t find on your resume.
I have the most handsome rescue dog named Jasper.
Why should PestPac users attend Bootcamp?
Nick Campanile:
Onboarding Supervisor
What makes you excited about this year’s User Conference and PestPac Bootcamp?
I’m most excited to network with our customers and partners at this year’s User Conference in Boston. I love taking advantage of breakthrough technology to work with others in the industry on a day-to-day basis, but nothing beats getting real face-time with them. Bootcamp was a huge hit last year – this year we are going to make it even more interactive, engaging, and informative!
What are some of the “hidden gems” of PestPac?
PestPac is incredibly modular by design. It’s robust and scalable enough to empower small businesses to our most enterprise users.
Tell me something about yourself that we wouldn’t find on your resume.
I’ve been a musician for 20 years and fortunate enough to work with several amateur and professional musicians across the world.
Why should PestPac users attend Bootcamp?
Leah Mazza:
Team Lead, Customer Service
What makes you excited about this year’s User Conference and PestPac Bootcamp?
The User Conference and PestPac Bootcamp is an amazing way to network and strategize with users of our software. The conference is about learning and I am most excited to share my knowledge and love of PestPac with its users!
What are some of the “hidden gems” of PestPac?
You want me to reveal my secrets here? Come to the conference and see! There are tools in the Data Update utility in PestPac that have some secret treasures…
Tell me something about yourself that we wouldn’t find on your resume
In my spare time, I like to walk around and take pictures of nature.
Why should PestPac users attend Bootcamp?
If you are interested in attending this year’s WorkWave IFS User Conference in Boston, click here to register!
