In the age of the cloud, more and more pest control businesses are moving towards a paperless sales process. Going paperless is beneficial to your business and can greatly streamline your operations while also increasing customer satisfaction and revenue.

Save Time

The client proposal process has never been easier! Save time on proposal creation with professional-looking proposals that are pre-populated with company info and client details. Proposals can be sent and signed electronically, or technicians can have customers sign in-person using the PestPac mobile app.

Improve Close Rate and Renewals

Tired of losing prospects before you have a chance to close the deal? Electronic proposals and the ability to capture e-signatures can greatly improve your close rate. Proposals can be delivered and signed while prospective clients are still on phone with your team. Eliminating the time prospects spend waiting for proposals to arrive gives them less time to explore your competitors and makes them more likely to stick with you.

In addition to helping you gain new clients, electronic proposals and e-signatures can improve customer renewal rates. Studies have shown that companies that utilize e-signatures are 50% more likely to improve their customer renewal rates.

Stay Organized

Agreements are uploaded directly to the appropriate customer account, eliminating the need to manually organize files. When e-signatures are captured, you receive updates immediately, allowing your team to quickly and efficiently schedule service calls.

Form Tracker provides a single view within PestPac to track your outstanding and completed documents, as well, ensuring that your team is always on top of any outstanding proposals and nothing slips through the cracks.

Be More Environmentally Friendly

The past several years have seen a renewed focus on using environmentally safe, or “green,” insecticides in the pest control industry. This eco-friendly mindset should translate to your office, as well. In the US alone, offices use 15 million sheets of paper every five minutes. Going paperless will help reduce paper demand and save ink, which often contains chemicals that are harmful to the environment. Add in all the money you’ll save on paper and ink, and this is an easy win-win.

Improve Customer Satisfaction

We all know that a happy customer is a returning customer. Electronic proposals make things easier for clients and, as a result, encourage them to stay with you. They are no longer required to be home to sign for a tech; they can simply e-sign an agreement from anywhere at any time.

In addition, adopting this modern process has a direct impact on your brand reputation, ensuring your company comes across as innovative and forward thinking. No one wants to look like they’re stuck in the past; it’s time to bring your company into the future!

Ready to streamline your pest control business and go paperless? Schedule a personalized demo today!


Rick Agajanian serves as WorkWave’s Vice President of Product Management.