Spotlight on Customer Success: Data Services

When a company is considering migrating its entire business operation to a new software platform, it can be incredibly daunting. In most cases, businesses have millions of unique records related to years or decades of providing their communities with services. For our new customers, WorkWave PestPac’s team of data services professionals will ensure your data arrives complete once migrated into the PestPac platform.

If you’re an existing WorkWave PestPac customer, our data services team can help assist in your acquisition efforts, too. Whether you’re acquiring existing PestPac customers or companies that are outside of the PestPac ecosystem, we can help streamline the process of data migrations as we learn your specific requirements. By rapidly migrating your acquisitions into PestPac, you’ll quickly gain insight into the businesses and areas for efficiency improvement.

In addition to data migrations, the data services team is able to offer professional services to our customers. As your business grows, you may find you need PestPac to output data in a unique fashion related to your business processes. For situations where you require unique custom dashboards, modified output fields, or specialized API functionality, the data services team can be contracted to assist.

What’s new:

Data services has been expanding its role in the organization. In the beginning, the team’s role primarily included handling data migrations for new/existing customers. Today, data services still handles migrations, along with many other services our customers can take advantage of across all our platforms.

As the data services team continues to grow, WorkWave will be announcing new professional services that will introduce its customers to new way of handling their operations in scheduling, bookkeeping, tracking, etc. One of the many 2019 initiatives for the data services team is providing professional assistance for Report Writer. By the end of Q1, your business will be able to hire the data services team to write custom reports on your behalf based on your requirements.