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COVID-19

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For cleaning professionals who primarily work in the residential space, operations during the COVID-19 crisis can be challenging. Business is interrupted, customers are scared to have staff come into their homes, some companies have temporarily opted out of offering services to keep their teams safe, and others may even be under obligation to close due to the laws of their area. However, within every challenge lies an opportunity. What if you could actually grow your…

The ongoing outbreak of COVID-19 is an unprecedented event for most businesses, shaping everything from the services that are permitted to operate to the way in which customers expect their services to be carried out. It is certainly a challenge for field service businesses, with nearly everyone seeking out new ways to carry on with their work while simultaneously protecting their staff and customers. For those using WorkWave Service to streamline their processes, there are…

The importance of route optimization is always evident during your everyday deliveries, but recent spikes in orders and shifts in customer expectations have brought the need for route optimization into an even sharper focus. As you strive to provide fast turnaround and excellent customer service, here are a number of ways to take full advantage of WorkWave Route Manager. 1) Enable Contactless Delivery With Customer Notifications Social distancing has had an immediate impact on the…

As the world works to limit the spread of COVID-19 and adapt to changing restrictions, routines, and best practices, one thing remains true: consumers and businesses still need to receive fresh food and groceries. While most people thought of grocery, food, and beverage delivery as a convenience even just a few weeks ago, many individuals and families now find themselves in a position where online ordering is an absolute necessity. Those who work in the…

The spring equinox has come, signaling the end of winter and typically the start of another busy season for lawn and landscaping professionals. However, due to the COVID-19 pandemic, many businesses are experiencing a temporary halt in business during a crucial time. This could be due to customers concerned with having visitors to their homes, being conservative to save money, a government mandated quarantine, or employees possibly becoming ill and recovering. But this does not…

While businesses across the country—and around the world—are taking measures to ensure their employees have the necessary resources to conduct business remotely, other companies are finding their business to be ramping up, particularly those who are a crucial part of keeping communities safe and healthy during this time. Cleaning companies fall squarely into this category, with many of the aforementioned now temporarily remote businesses calling in cleaning crews to deep clean and disinfect their office…