COVID-19 Pest Control Email Templates
Keep your customers informed about the status of your business as well as the status of the services they’ve purchased.
For Pest Control Businesses Deemed Essential [Download Template]:
A Message From Your [Company Name] Team
Dear [Customer Name],
Pest control services have been deemed an essential business in the state of [State], which means that we are remaining open to serve you and your family and ensure your homes and businesses remain safe, healthy, and pest-free.
We have been keeping up with CDC recommendations, as well as recommendations from the National Pest Management Association (NPMA), and have been taking important steps to ensure the safety of our technicians, as well as our customers and their spaces.
Safety steps we take at [Company] (as recommended by NPMA):
- In addition to our regular services we receive from a professional cleaning crew, the [Company] team frequently wipes down and/or sprays “high-touched” areas and equipment.
- We will continue to have soap and hand sanitizer available in the bathrooms, at the front desk, and on our service vehicles, and encourage the team and clients to be diligent with hygiene.
- We are encouraging our team and clients, including their children, experiencing any symptoms affiliated with these illnesses to stay at home and seek medical attention. Generally our services can be done on the exterior of homes so we can still keep you pest-free.
Clients can take precautions by (as recommended by NPMA):
- Wash hands often with soap and water for at least 20 seconds
- Avoid touching eyes, nose, and mouth with unwashed hands
- Avoid close contact with people who are sick
- Cover the mouth and nose with the inside of the elbow when coughing or sneezing
- Clean and disinfect frequently touched objects
Health and safety are always our number one priority, and in addition to preventing the spread of COVID-19, we are committed to keeping you safe and healthy in your homes and businesses by managing your pests, especially under quarantine.
For any of your pest needs during this time, please contact us at [contact information] or click the link below to schedule your pest service.
We wish you and your family the best during this time.
Your team at [Company]
For Pest Control Businesses Deemed Non-Essential [Download Template]:
A Message From Your [Company Name] Team
Dear [Customer Name],
As of [date] we will be temporarily closing [Company] per state regulations during COVID-19 quarantine.
The health and safety of our customers and employees is always our first priority and we are looking forward to when we can reopen and continue serving you and your family, ensuring your homes and businesses remain safe, healthy, and pest-free.
We have been keeping up with CDC recommendations, as well as recommendations from the National Pest Management Association (NPMA), and have been taking important steps to ensure the safety of our technicians, our customers, and their spaces.
- If you encounter any pest issues during your time in quarantine, we are here to help. Please call the following number, where you can reach members of our team who are happy to help answer questions and help walk you through tips on how to remain pest free.
- [Add contact number/email]
And/or:
- In addition, here are some other pointers to help keep your spaces pest-free and information on what to do if you encounter a pest problem.
- [Add helpful tips/products here]
Health and safety are always our number one priority, and in addition to preventing the spread of COVID-19, we are committed to keeping you safe and healthy in your homes and businesses by managing your pests, especially under quarantine.
We wish you and your family the best during this time.
Your team at [Company]
