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Balancing Self-Service and Customer Service

Self-service allows you to provide online support to your customers without requiring any live interaction with a representative from your company. Using options through PestPac you can create a space that has a modern approach with high efficiency, 24/7 availability, and strong visibility. Online presence isn’t meant to take away the human experience, rather, enhance it.

Learn about how to structure your online customer interactions while creating a balance between self service and customer interaction.