The 2024 Beyond Service User Conference, being held January 7-10, 2024 in Orlando, is an opportunity for the industry’s leading field service companies to network, learn and think outside the box

HOLMDEL, N.J. – June 14, 2023 WorkWave®, a leading provider of SaaS software solutions that support every stage of a field service business’s life cycle, has opened registration for its 2024 Beyond Service User Conference, one of the field service industry’s biggest and most exciting events of the year. This year’s conference, being held January 7-10, 2024 in Orlando, FL, will be the ultimate opportunity for some of the most cutting-edge field service companies to learn about upcoming trends and key themes, increase their expertise across WorkWave’s solutions, and network with industry peers and leaders. WorkWave experts and customers from its family of brands, including PestPac, ServMan, RealGreen, TEAM Software, Service by WorkWave, Coalmarch, Slingshot, and ServiceBot (formerly known as Lawnbot) will be there. 

“Each year the attendees, the conversations and the learning experiences get better and more focused on sharing knowledge that each customer can take back and use to drive growth and improve profitability,” says David F. Giannetto, WorkWave CEO. “Beyond Service 2024 is a rare opportunity to bring together this growing and increasingly diverse group of amazing leaders from all of the verticals we lead, all focused exclusively on service, and celebrate the collective success of the entire WorkWave community. This is especially important at a time when product innovation, customer experience and prudent strategy are top of mind for everyone.” 

This year’s guest keynote speaker will be award-winning author, speaker and customer experience expert David Avrin, CSP, who helps organizations better understand and connect with their changing customers and clients to help future-proof their businesses. Avrin’s business insights have been featured on thousands of media outlets around the world. He is also the author of five books and will leave his audience with insight into how to future-proof their engagement by better responding to a new world of wants, needs and expectations.

“Today’s customers and clients demand more than merely quality and good service. They also expect an enhanced experience with a simple process, faster checkout, flexible policies and an ever-increasing array of options. The winners in business today and tomorrow will be the ones who become ridiculously easy to do business with,” said Avrin.

This year’s conference highlights include: 

  • Access to exclusive hands-on product bootcamps
  • Thought leadership sessions featuring the industry’s top leaders and experts
  • Tailored product sessions to help customers master the software they rely on everyday 
  • Opportunities to meet 1:1 with product experts
  • Networking, entertainment and more!

The Beyond Service User Conference will feature more than 150 training and thought leadership sessions and customer success stories to empower users to gain expertise across WorkWave’s portfolio of solutions, so they can grow and run their businesses more efficiently. This year’s conference will offer thought-provoking workshops, networking opportunities with 1,000+ service professionals, and exciting entertainment and social events.

Please visit our website to learn more, and click here to register for the event. Our website will continue to be updated with this year’s agenda, session information and other details.

About WorkWave

As the field service software industry leader for over 40 years, WorkWave delivers technology and services to help field service companies to grow their business, service their customers and maximize their money. Its solutions support every stage of a business life cycle, including marketing, sales, service delivery, customer interaction and financial transactions. WorkWave is a trusted partner for thousands of customers across a wide variety of industries, including pest control, lawn care, cleaning, HVAC, plumbing and electrical, and last-mile delivery. WorkWave has been recognized as an Inc. Power Partner, a Top 100 Software Company, and a Cloud Award winner. For more information, visit

Media Contact
Brittany Boyle
Director of Strategic Communications, WorkWave

Media Contact
Courtney Tolbert
5W Public Relations


WorkWave helps mobile workforce companies in the field service, transportation and logistics industries mitigate the key pain points they face every day. This allows them to save money, save time and improve customer service, all at the same time.