HOLMDEL, N.J, November 14, 2023TEAM Software by WorkWave, the world’s leading enterprise software for security, cleaning and facilities management companies, will showcase their industry-leading workforce management software – including new ACH payment functionality –  at both the ISSA North America Show (November 13-16) and the BSCAI Contracting Success Conference (November 14-16), both taking place this week at the Mandalay Convention Center in Las Vegas. 

ISSA and BSCAI cater to the commercial cleaning and contracting industries, areas where TEAM Software by WorkWave thrives by streamlining the day-to-day processes of professionals in these industries through their cutting-edge software and features. As the premier trade show exclusively for the cleaning and facility management industry, ISSA North America provides TEAM Software the ability to connect with key players in the industry who stand to benefit from their industry-specific workforce management solutions. TEAM can be found at booth 801. 

TEAM Software has a longstanding relationship with the Building Service Contractors Association International (BSCAI) – with 16 of the 17 BSCAI Board Members being TEAM customers – and TEAM is excited to attend this year’s show as a premier sponsor.  At this event, WorkWave Chief Customer Experience Officer Jill Davie is co-presenting a speaking session with Claudia St. John, SPHR, SHRM-SCP, President, Affinity HR Group, on “Labor Trends: Reading between the Data and Human Resources Lines” on November 16 at 10:30 AM – 11:30 AM local time. TEAM will be at booth 35. 

“As the New Year approaches, we know our customers are anticipating continued labor shortages and staffing issues,” said Davie. “We’re eager to show how leveraging data and technology can help our customers take calculated steps to prepare for these challenges and protect their business.”

TEAM Software is proud to be able to meet its customers’ needs head-on and offer new and enhanced features quickly and seamlessly. Two updates of note include: 

  • Improvements to its ERP software, WinTeam: WinTeam will now be able to automate ACH transactions and credit card payments from a stand-alone web page to make it easier for businesses to collect on unpaid invoices. By integrating a customer webpage, WinTeam instance and merchant portal, a company can benefit from simplified processes, reduced errors and lessened processing risk. 
  • Enhancements to TEAM’s Work Ticket functionality: Through Employee Access, employees now have additional ways to know what work is expected of them. The supervisor can assign work tickets, and depending on the Employee’s eHub role, they can view or even update statuses and add completion notes. Supervisors can also view current assignments and assign work tickets to employees and crews both from the web and from the convenience of their mobile devices. Additionally, through File Attachments for Work Tickets, employees and even customers can now review attachments and add additional images from the field on their mobile devices. Employees now have the ability to upload before and after photos to prove the completion of a Work Ticket.

TEAM Software by WorkWave will host cocktail receptions on the ISSA show floor. For additional information, visit their booths. To register for ISSA North America, visit here, and for BSCAI, visit here

To learn more about TEAM Software by WorkWave, visit here.

About TEAM Software by WorkWave
TEAM Software by WorkWave develops market-leading solutions for companies powered by distributed workforces, specifically those serving the cleaning and security sectors. TEAM’s technology enables companies to manage and optimize their business, from front-line service delivery to back-office financial management, by providing business-critical information to reduce risk and costs and improve efficiency, profitability, and growth. Established in 1989, TEAM is the premier partner and recognized global technology leader for companies that keep the world clean, safe, and secure. Customers count on TEAM’s proven industry expertise, world-class software solutions, and exceptional customer experience. Headquartered in the U.S., TEAM has additional bases of operation in Australia and the U.K. For more information, visit https://teamsoftware.com.

Media Contact
Courtney Tolbert
5W Public Relations


WorkWave helps mobile workforce companies in the field service, transportation and logistics industries mitigate the key pain points they face every day. This allows them to save money, save time and improve customer service, all at the same time.