How Rockit Pest Saves $30K+ Annually and Enhances Fleet Accountability With Coast

By switching from Wex to Coast, Rockit Pest streamlined card management, reduced fuel theft risk, and laid the groundwork for robust reporting and operational oversight across its 380-vehicle fleet.

Jay Walters is the vice president of Rockit Pest, a rapidly expanding pest control company with operations in South Carolina, North Carolina, Georgia and Florida. With over 380 vehicles on the road and a growing number of technicians in the field, Jay is responsible for making sure Rockit’s fleet runs efficiently and cost-effectively.

As Rockit Pest scaled through acquisitions, their fueling program became increasingly complex and increasingly costly. That’s when Jay knew it was time to find a better solution.

The Challenges

Legacy systems created complexity, weren’t built for growth and offered limited savings.

Rockit Pest had outgrown Wex’s platform. Jay Walters and his team at Rockit Pest struggled with multiple pain points while using Wex:

• Cumbersome card management: Merging acquisitions led to six separate sub-accounts in Wex. Ordering or locating the correct card meant searching through multiple logins without a centralized view. “If I needed a card, I had to find the right sub-account. There was no master search. It was just rough,” Jay explains.
• Costly delays replacing lost cards: Replacing lost cards took 5–10 business days or cost $25 for expedited shipping. With a fleet of 380 vehicles and constant card turnover, delays impacted field productivity.

“It’s not an ‘if’ people are going to lose a card, it’s ‘when’ they’re going to lose a card… it was a hassle to wait for a new one in the middle of busy season.”

Jay Walter, Vice President, Rockit Pest

• Limited theft prevention: Fuel theft was difficult to catch. Detecting misuse required analysts to cross-check fuel logs, tank sizes and fill-up frequencies manually, an unreliable and time-consuming process. “If a location has 50 vehicles and one person is stealing fuel, it’s not going to move the budget enough to even know,” Jay describes.
• Insufficient spend controls: Despite policies, drivers still often made unauthorized purchases, such as car washes or in-store items, due to inadequate controls. Jay says, “Guys are in their trucks all day, it’s their mobile office. If the card lets them buy something, they will.”

Rockit Pest was ready to switch providers, so when Jay met Coast at a pest control conference, the timing was ideal.

The Solution

Smarter controls, a seamless rollout and real-time accountability.

Rockit Pest chose Coast for four key reasons, all of which aligned with the needs of their enterprise fleet:

Telematics integration with Azuga: Coast’s integration with Azuga provides real-time, geo-fenced fuel card activation, allowing fueling only when the vehicle is confirmed to be physically present at the fueling location.

“We’ve had people steal thousands of gallons before. Just being able to block fuel access unless the vehicle is actually at the pump? That alone is worth switching.”

Jay Walter, Vice President, Rockit Pest

Text-based authorization: Instead of PINs, drivers authorize transactions via text on their company phone. This cuts down on lost PIN issues and adds another layer of control.“If someone quits and leaves the card in the truck, it doesn’t matter. Without their phone, they can’t use it and get fuel,” Jay explains. 

Powerful spend controls: Coast’s precise transaction restrictions at the pump prevented unauthorized extras like car washes and snacks, strictly enforcing company policies.

Easy, phased rollout: Coast’s intuitive, user-friendly system and proactive support team (special recognition to Ashley) streamlined the implementation process, training and ongoing troubleshooting. Rockit Pest implemented Coast’s card program in a matter of weeks.

The Results

• Annual savings of $30,000-$50,000, just from improved rebates alone
• Unauthorized purchases, like car washes or in-store items, are eliminated, thanks to Coast’s effective spend controls
• Automated reporting across 14 branches, giving managers direct visibility into fuel activity by vehicle and employee
• Fuel theft prevention with geofencing and telematics rules in place

When asked what he’d tell another pest control operator, Jay didn’t hesitate:

“I’d tell them to switch to Coast… The savings, the fraud controls, the support. It’s a no-brainer.”

Jay Walter, Vice President, Rockit Pest

Explore Coast’s interactive demo to see how you can streamline your expenses.