List of NEMT Brokers Operating in the US

What is an NEMT Broker?

Non-Emergency Medical Transportation (NEMT) brokers play a vital role in the healthcare transportation system in the United States. An NEMT broker is responsible for managing and assigning NEMT trips to ensure patients have access to transportation for their medical appointments. They work closely with insurance providers, Medicaid and other billing sources to coordinate payments and services. This collaboration ensures that patients receive the necessary transportation without facing financial barriers.

In addition to handling logistics and financial coordination, NEMT brokers are dedicated to ensuring passenger safety. They partner with licensed NEMT providers to guarantee that all transportation services meet safety and regulatory standards. By overseeing trip management and maintaining high safety standards, NEMT brokers contribute significantly to the accessibility and reliability of medical transportation for patients in need.

What Types of Brokers Can I Partner With?

When seeking to partner with Non-Emergency Medical Transportation (NEMT) brokers, it’s important to understand the different types available. You can collaborate with nationwide brokers who operate across the entire country, regional brokers who focus on specific areas and state brokers who are dedicated to particular states. 

Each type of broker offers unique advantages depending on the scale and scope of your transportation needs, ensuring that you can find the right partner to effectively manage and assign NEMT trips, work with insurance providers and maintain high standards of passenger safety.

Nationwide Brokers

Nationwide brokers are key players in the industry, working with various transportation providers to ensure efficient and reliable Non-Emergency Medical Transportation (NEMT) services across the country. A few leading brokers in the industry include: 

1. Modivcare (formerly LogistiCare), based in Atlanta, Georgia
2. Medical Transportation Management (MTM), based in Lake St. Louis, Missouri
3. Access2Care, which operates in 29 states

Regional Brokers

Here are a few examples of regional NEMT brokers who ensure patients receive timely and safe transportation services within their specific operating regions:

1. Southeastrans – Operating in the Southeast of the United States, primarily in Georgia, Tennessee and Louisiana
2. Ride Health – Operating in Northeast and Mid-Atlantic regions, including New York, New Jersey and Pennsylvania.
3. SafeRide Health – Operating in the Western and Southwestern United States, including California, Arizona and Texas

State Brokers

These state NEMT brokers play a vital role in ensuring that residents within their respective states receive necessary transportation services, working closely with local providers and leveraging state-specific resources to meet patient needs.

1. LogistiCare of New Jersey – As a state-specific branch of Modivcare, LogistiCare of New Jersey works closely with Medicaid and local transportation providers to ensure that residents have access to reliable, non-emergency medical transportation.
2. Veyo of Arizona – Veyo operates as a state broker in Arizona, specializing in NEMT services for Medicaid patients.
3. Keystone First Transportation in Pennsylvania – Keystone First partners with local transportation providers to offer safe and timely transport to medical appointments, emphasizing service quality and patient satisfaction.
4. MTM Wisconsin – MTM Wisconsin operates as a state-specific broker, managing NEMT services for Medicaid and other insurance providers within Wisconsin.

List of 11 NEMT Brokers Operating in the US

In addition to the NEMT brokers we’ve already mentioned, here’s a list of other NEMT brokers within the United States and how to compare them.  These NEMT brokers differ in their geographic focus, the specific populations they serve, flexibility and customization, pricing, billing and the extent of their integration with local healthcare and transportation providers, catering to a variety of patient needs and regulatory environments.

1. Alivi

Alivi focuses on providing NEMT services through an integrated platform that streamlines trip management and coordination with healthcare providers, primarily serving the southeastern United States.

2. One Call

One Call is a national NEMT broker that specializes in managing transportation for workers’ compensation and healthcare, leveraging extensive networks and advanced technology for efficient service delivery.

3. Ride to Care

Ride to Care operates in Oregon, offering NEMT services specifically for Medicaid members, ensuring they have access to reliable transportation to medical appointments within the state.

4. Bay City Brokerage

Based in the Pacific Northwest, Bay City Brokerage focuses on coordinating NEMT services within Oregon and Washington, partnering with local providers to offer tailored transportation solutions for Medicaid recipients.

5. Medical Answering Services (MAS)

MAS operates in New York State, managing NEMT services for Medicaid enrollees by coordinating with local transportation providers and ensuring compliance with state-specific regulations.

6. First Transit

First Transit is a national provider that manages a wide range of transportation services, including NEMT, with a focus on integrating advanced technology to enhance service efficiency and reliability across various states.

7. Secure Transportation

Secure Transportation specializes in providing NEMT services in California, emphasizing patient safety and reliable service through partnerships with local healthcare facilities and transportation providers.

8. Nation MedTrans

Operating nationwide, Nation MedTrans offers NEMT services by leveraging a vast network of transportation providers, ensuring that patients across the country receive timely and safe transportation to their medical appointments.

9. MediTrans

MediTrans focuses on providing NEMT services within specific regions, particularly in Florida, by coordinating with local transportation providers to ensure efficient and reliable service for Medicaid and other healthcare recipients.

10. Provide a Ride

Provide a Ride operates primarily in Ohio, offering NEMT services that focus on patient care and satisfaction, working closely with local healthcare providers and transportation companies to manage trips effectively.

11. Virginia Premier

Virginia Premier is a state-specific NEMT broker operating in Virginia, providing transportation solutions for Medicaid members and working with local providers to ensure access to medical care.

How to Choose The Right NEMT Broker For You

Choosing the right NEMT broker to work with involves considering several key factors. Evaluate the broker’s geographic coverage to ensure they operate in your region and understand local regulations. Consider their partnerships with insurance providers, Medicaid and local transportation companies to ensure comprehensive and seamless service. Additionally, assess their commitment to passenger safety, technology integration for efficient trip management and their reputation for reliability and quality of service. By carefully considering these aspects, you can select a NEMT broker that best meets your transportation needs and supports your business objectives. Get a free demo for NEMT software today!