Companies today need to be able to grow with technological innovations in order to stay competitive. A large portion of…
Promoting products or services to new customers through referrals is known as “referral marketing.” Referrals are among the best ways…
Negative business reviews can be bad for business, and they can be difficult to navigate. According to a study that…
This week I attended the 60th Annual Convention of the IFA (International Franchise Association). While the theme of the convention…
It goes without saying that if you run a business, you should consider customer satisfaction as one of your top…
It’s no surprise to anyone in business that the world of payments is booming. However, as an ever-changing landscape it…
Existing customers account for the majority of sales for most businesses. You have a probability of making a sale that…
If you are a small business owner who provides a service to customers, one of the things that you may…
Helping new customers to find their way to your business is a full-time job, and chances are that you already…
By Marne Martin, President of IFS Service Management Service companies of all kinds understand that business-as-usual is no longer possible.…