Author

Nick Campanile

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What is Customer Onboarding and Why is it so Important? Customer onboarding is the process of facilitating all activities around introducing and enabling a new user to a product or service. Underneath the surface, it requires practical strategies to empower new customers with the hands-on training, resources, and tools for successful adoption of these products and services. At WorkWave, we take stock in making connections, building relationships, and earning the trust of the customer to…