Author

Neil Hooper

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For companies that handle deliveries, getting parcels from point A to point B is much more involved than simply picking items up and dropping them off. A wide range of parameters needs to be considered when planning routes, with restrictions on both the business and customer end that need to be factored in. With increasing demand for e-commerce deliveries and higher expectations from customers for accurate ETAs, delivery companies can’t afford to simply plan a…

When we were named the Top Performer for the 2019 Customer Success Award recently, we challenged ourselves by asking: how do we ensure this extends to all of our 8,000 global customers? In order for us to be everywhere for our customers, we needed to embrace local and trusted Value Added Resellers (VARs) regionally across the world, and we are well on our way. WorkWave is becoming the world’s routing and scheduling solution with expansion…