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Nalin Chopra

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By Nalin Chopra, Sr. Manager, Product Management, WorkWave Transportation, logistics, and last-mile delivery planning have evolved to become much more than just getting items from one place to another. Constant innovation has created a landscape of shifting expectations for retailers, couriers, and recipients alike. Knowing what’s on the horizon in your industry will help you better prepare your business for inevitable changes and, in turn, remain competitive. Here’s what you can anticipate moving into 2020!…