Author

Mackenzie Jones

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In the field service industry, the buyer holds all the cards when it comes to deciding who provides their services. Abundant options in this industry mean finding loyal customers tends to be easier said than done. With 40% of small business revenue being driven by repeat sales, it’s no wonder that this type of customer is so essential to maintaining and growing your business. Luckily, in today’s technology-driven world, staying connected with these customers and…