Alex Maltese

Alex is a Product Marketing Manager that enjoys using his background in the trades to help small businesses succeed. When he's not finding new customers for WorkWave, Alex is out finding adventure in the mountains of Colorado with his wife and dogs.

How to Estimate Electrical Work: A Contractor’s Guide

Estimating electrical work blends precision with experience. As an electrical contractor, knowing how to estimate electrical work can make the…

3 months ago

How Do First Impressions Affect Customer Loyalty?

First impressions are often a make-or-break moment, determining how a relationship will go — personal and professional. In business, these…

6 months ago

Challenges of Onboarding New Employees: Improving Protocols

Effective onboarding is more than just a business formality or a series of introductions. It's the first step in carving…

6 months ago

Enhancing Customer Experience in Field Service With Technology

Positive customer experiences continue to drive loyalty and keep customers coming back. According to a 2023 survey by PwC, 54%…

7 months ago

4 Important Types of Business Communication

Communication is vital to the success of any business. Effective communication brings clarity and creativity to every professional interaction, but…

7 months ago

5 Common Types of Customer Complaints and How To Address Them

In any industry, customer service isn't an add-on but a necessity that directly affects your brand's success. And, with the…

9 months ago

Understanding the Importance of Sustainability to Modern Consumers

Today’s customers are increasingly concerned about the environment and their impact on it. Shoppers are looking to reduce the harm…

11 months ago

56 Essential Cleaning Business Supplies List | 2024 Equipment & Tools

So you're starting your own cleaning business. Congratulations! It's a growing field with a low financial barrier to entry. And…

4 years ago

How to Start a Cleaning Business From Scratch: Complete Guide

Although you might disagree, most people find cleaning their homes to be stressful and even painful. By starting a house…

5 years ago

HVAC Industry Insights: Stay Cool In the Hot Market

Heating, ventilation AND air conditioning? It's no surprise that the HVAC field is a very specialized one that requires extensive…

5 years ago