As a carpet cleaning professional or an aspiring cleaning business owner, you understand the importance of appearance. Not only when it comes to rugs, but also when it comes to designing your website: Your website is your company’s window to the world. It is the first impression potential customers get of your business. Set your website right, and you will convert visits to your website into new customers.

The best carpet cleaning company websites showcase their business while ensuring customers and potential customers can quickly find all the information they need on the website. Potential customers aren’t going to waste time searching your website for what they need. A poorly presented website could result in visitors quickly leaving your website for a competitor.

Whether you’re hiring someone to build your cleaning service website or plan to build your carpet cleaning website on your own, it’s important to understand the essentials of website design. We’ve chosen the 10 best carpet cleaner websites and their prominent features to help you better understand the fundamentals of carpet cleaner website design.

1. Easy to Navigate

Visitors to your website want to find the information they need quickly. If they can’t find the information they’re looking for, they’ll leave. Your website’s structure impacts how high you’ll rank in search results, how much traffic your website will get, bounce rates, and what percentage of visitors become customers.

home page of captain steamer website

An easy-to-navigate website has menu items that are effortlessly accessible from any page. The Captain Steamer website excels at navigation. Visitors to this website can quickly find the information they need from the website’s clearly labeled menu. Easy navigation will encourage people to explore the website’s products and carpet cleaning services while generating brand confidence.

2. Eye-Catching Visual Design

The visual design of your carpet cleaning website represents your brand. It communicates that your business is professional and trustworthy. Using the right balance of graphics will get visitors’ attention to your website and keep them engaged. However, you don’t want to go overboard. Too much animation of carpet fibers, scrolling text, and flash intros will bog down your website.

home page of NSEW Carpet Cleaning with lady cleaning a carpet

N.S.E.W. Carpet Cleaning’s website has a simple yet visually appealing design. The website uses minimal animation to attract visitors’ attention while always focusing firmly on the brand and consistent branding. The visual appeal of your carpet cleaner website helps you establish brand affinity with visitors to your website.

3. Testimonials on the Homepage

Customer testimonials are important because they generate trust in your brand. Whether they come in the form of star ratings, customer reviews, or testimonials, they reflect the experience of real customers who’ve used your brand. With close to 90% of consumers reading online reviews, they’re a must for carpet cleaning websites.

reviews part of the Heaven's Best Carpet cleaning website

Heaven’s Best Carpet Cleaning exemplifies this concept. You can find customer testimonials on their homepage. They go a step further by inviting visitors to read reviews for their business on Google or leave a review of their own. Potential customers want to know what other customers think of your business. Make this information easy for them to find.

4. Intuitive Contactability

Carpet cleaner websites should always make it easy for potential customers to get in touch. When a visitor is ready to contact your business, they shouldn’t have to do much clicking around to locate your phone number and other contact information. Be sure your contact information is placed prominently on your website.

we clean carpet website

Not all carpet cleaning companies offer the same services. The best carpet cleaning websites let potential customers know what services they offer.

  • Does your business provide a commercial carpet cleaner service?
  • How about upholstery cleaning or area rug cleaning?
  • Does your professional carpet cleaning business provide cleaning of tough stains like pet stains?
  • Do you use steam cleaning or hot water extraction methods for a deep clean or do you provide energy efficient air quality services?
  • Do you specialize in permanent stain removal or work on natural fibers?
  • Do you only do carpets or carpets and upholstery?
  • Do you use products like carpet protectors, carpet shampooers, steam mops, specialized carpet stain removers, pet carpet cleaner solutions, or any additional services? 

If your website visitors can’t figure out what services you provide, they may end up going to a competitor’s website.

jose's deep carpet cleaning website

Although Jose’s Deep Carpet Cleaning website is a bit busy, it excels at highlighting its services. Everything is laid out clearly at the top of the website. Be sure to list the services your cleaning business offers on your homepage.

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6. Detailed FAQ Page

The FAQ page answers your customer’s most frequently asked questions. A FAQ page improves the visitor experience because they can quickly find information about your businesses in one place. By including a FAQ page, you provide visitors with information about purchasing decisions. Your employees won’t have to waste time answering simple questions.

faq section of steam pro's website

Steam Pro, Inc. provides its customers with a comprehensive FAQ page that answers most questions that may arise while browsing their steam cleaner website. FAQ sections also boost your business’s visibility on Google and other search engines.

7. Informative About Us Page

Some of the best carpet cleaner websites overlook the crucial About Us section of their websites. While it’s important to focus on your company’s cleaning products and services, the About Us page enhances customers’ experience by answering their questions about who you are and whether they want to do business with you.

the about us page CCRX website

Clean Carpet RX gets the About Us page right. There’s a detailed introduction to the Founder and information on the company. Knowing the founder is a biochemist lets potential customers know they’re dealing with an expert. A detailed About Us page can help convert visitors to customers.

8. Sales, Promotions, and Offers

If your carpet cleaning business is running a holiday professional cleaning promotion or discounting services, you want to make sure your customers know about it. Sales, promotions, and other offers are a great way to attract new customers to your business while encouraging repeat business. Make your sales easy to find by placing them on your homepage, so visitors can quickly find them.

sales and offers page of Heirloom oriental rug cleaning

Heirloom Oriental Rug Cleaning makes sure you see their specials by placing them in the banner at the top of their homepage. Visitors can click on “view all specials” to see all the promotions they’re offering. Offering discounts is a great way to attract business.

9. Create a Carpet Cleaning Blog

A blog should be part of every carpet cleaner web design. Blogs allow you to connect with your customers while providing them with informative articles about maintaining their carpets. A blog establishes your business’ expertise and builds trust with customers. It also strengthens your brand and helps attract new customers.

TMQ cleaning blog website

TMQ Carpet Cleaning provides an excellent example of how the best carpet cleaning websites incorporate a blog. A blog is a great marketing tool that you shouldn’t overlook when constructing your website displaying your cleaning solutions.

10. Videos to Showcase Your Services

Effectively using video on your carpet cleaner website is a great way to build your brand and convert visitors into customers. A well-done video tells visitors about your business and allows them to get a glimpse of your deep cleaning work. Video helps build connections to your company and enhances the customer experience.

video of chemdry on website

ChemDry does an outstanding job of effectively incorporating video elements into its website by displaying a banner with short videos of its services and including longer videos throughout the website.

Start Using Cleaning Business Software

In today’s digital age, it’s essential for carpet cleaner businesses to utilize cleaning business software to streamline operations and improve efficiency. Cleaning business software like TEAM Lite by WorkWave can help you manage appointments, schedule services, track inventory, and even automate marketing efforts.

Save Time and Money with TEAM Lite by WorkWave

Partnering with TEAM Lite by WorkWave can significantly benefit your cleaning business. This software is designed to streamline operations, improve efficiency, and ultimately help you grow your carpet cleaning company’s client list. Here are some key benefits of using TEAM Lite by WorkWave:

1. Efficient Employee Management: You can easily schedule shifts, assign tasks, and track employee performance, ensuring that your team is working effectively and efficiently.

2. Real-Time Communication: The software allows for real-time communication between you and your team, enabling quick responses to client requests or changes in scheduling.

3. Automated Invoicing and Billing: Fully automates the invoicing and billing process, making it easy to keep track of payments and ensure timely billing for your clients.

4. Reporting and Analytics: Offers robust reporting and analytics tools that give you valuable insights into your business performance, allowing you to make data-driven decisions to optimize operations and grow your client list.

Final Thoughts

Having a well-designed website for your carpet cleaning business is crucial for attracting new customers, retaining existing ones, and growing your brand. Incorporating design elements such as easy navigation, clear calls to action, customer testimonials, specials and promotions, a blog, and video content can greatly enhance the user experience and help drive conversions.

Additionally, utilizing cleaning business software like TEAM Lite by WorkWave can help streamline operations, improve efficiency, and ultimately grow your carpet cleaner business. By incorporating these design must-haves into your website, you can create a strong online presence that sets you apart from competitors and attracts more customers to your business. Ready to grow your carpet cleaning business? Request a demo today!

Start Using Cleaning Business Software!

TEAM Lite’s cleaning business software helps you run your business more efficiently with features such as scheduling, dispatching, reporting, and more.
Author

Alex is a Product Marketing Manager that enjoys using his background in the trades to help small businesses succeed. When he's not finding new customers for WorkWave, Alex is out finding adventure in the mountains of Colorado with his wife and dogs.